Magnon Ross
3628 Spring Ave,TX
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
3
3
years of professional experience
Work History
Front Desk Clerk
OYO HOTELS
08.2020 - 12.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
Server
Dennys Diner
09.2018 - 02.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Warehouse Associate
Staff Sense
09.2017 - 12.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Performed general housekeeping and cleaning tasks.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Education
CERTIFICATION - RAD TECH
PERFORMANCE MASTERS
Dallas, TX06.2008
GED -
SOUTH GARLAND HIGH SCHOOL
Garland, TX02.1996
Skills
- Guest Registration
- Till Counting
- Multi-Line Phone Systems
- Social Perceptiveness
- Operational Efficiency
- To-Go Order Preparation
- Suggestive Selling
- Guest Relations Management
- Quality Control
- Material Handling
Timeline
Front Desk Clerk
OYO HOTELS
08.2020 - 12.2020
Server
Dennys Diner
09.2018 - 02.2020
Warehouse Associate
Staff Sense
09.2017 - 12.2018
CERTIFICATION - RAD TECH
PERFORMANCE MASTERS
GED -
SOUTH GARLAND HIGH SCHOOL
Similar Profiles
NOEL GEORGE CHRISTINOEL GEORGE CHRISTI
Guest Relations Executive at oyo hotelsGuest Relations Executive at oyo hotels
Akhil PAkhil P
Head of Operations at Since Oct’15 – Till Now OYO Hotels and Homes Pvt. Ltd, OYOHead of Operations at Since Oct’15 – Till Now OYO Hotels and Homes Pvt. Ltd, OYO
Venkata Varun YadavVenkata Varun Yadav
Director of Product Management at OYO Hotels & HomesDirector of Product Management at OYO Hotels & Homes