Magnus Gochis
Loveland,CO
Summary
Customer service and fitness operations professional with experience leading teams. Skilled in scheduling, coaching, and developing team members and other supervisors. Known for the ability to build a strong communicative relationship between management and the team, resolving customer and staff concerns, and keeping a positive environment.
Energetic and attentive Supervisor focused on delivering consistent performance by monitoring, training and motivating fellow employees. Successful at mentoring less experienced supervisors and always ready to use proven knowledge and skills to back up team members. Offers strong record of accomplishment in achieving consistent results.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Lead 2 Supervisor
Chuze Fitness
Loveland, CO
07.2023 - Current
- Develop daily schedules to ensure optimal team coverage and efficient shift operations.
- Serve as a communication link between management and team members.
- Facilitate communication between management and team members to enhance operational alignment.
- Create daily schedules to support team coverage and shift operations.
- Address on-shift conflicts to foster a collaborative and productive team environment.
- Track inventory and digitally receive incoming items.
Shift Lead
World Beverage
Loveland, CO
09.2021 - 06.2023
- Assisted customers with product selection to enhance shopping experience and support daily store operations.
- Operated register, recommended additional products to increase sales, and made timely deliveries.
- Operated the register, recommended additional products, and made deliveries.
- Closed the store at the end of business hours as a key holder and trained new staff.
Laborer / Operator
Northern Colorado Constructors
Fort Lupton, CO
03.2021 - 07.2021
- Assisted in reclamation and farming operations on oil field land to restore and enhance land usability.
- Operated and maintained heavy equipment to ensure compliance with safety standards and operational efficiency.
- Addressed challenges independently with a team to complete tasks and address challenges.
Direct Support Professional
Bridges of Missoula
Missoula, MT
10.2019 - 12.2020
- Delivered life and job coaching to empower adults with disabilities in achieving personal goals.
- Supported clients with household tasks and provided overnight supervision to ensure safety and comfort.
- Compiled detailed reports for management review, filed paperwork, and updated records.
Direct Support Professional
Job Opportunity Based Services
Missoula, MT
06.2018 - 06.2019
- Coached adults with disabilities in life skills and job readiness, enhancing their independence.
- Facilitated cooking classes while assisting clients with daily activities, fostering their confidence and skills.
- Managed documentation by completing reports and updating records, ensuring accurate client information.
- Supported daily living activities, promoting independence and dignity for individuals with developmental disabilities.
- Administered medications and monitored health needs in compliance with care plans and safety protocols.
Burrito Artist
Taco Del Sol
Missoula, MT
06.2017 - 06.2018
- Served customers, processed transactions, and ensured timely deliveries to enhance customer satisfaction.
- Prepared food items, maintained cleanliness, and assisted with kitchen operations to support efficient service.
- Prepared burritos, bowls, and tacos following guest specifications and portion standards
- Assembled fresh ingredients quickly while maintaining clean, organized prep station
- Monitored food quality, rotation, and holding temperatures for safe service
Lumper
Montana Transfer
Missoula, MT
06.2013 - 01.2017
- Loaded and unloaded furniture, ensuring timely delivery for local and traveling assignments.
- Collaborated with team to deliver excellent customer service during physically demanding shifts.
- Loaded and unloaded freight from trailers, maintaining steady dock flow and safe material handling
- Sorted, stacked, and organized shipments for accurate placement and efficient warehouse staging
- Inspected freight for damage, reporting issues and protecting product integrity during transfer
Bakery Assistant
Orange Street Food Farm
Missoula, MT
10.2015 - 02.2016
- Packaged baked goods for retail sale in a fast-paced bakery environment.
- Washed dishes in a timely manner to maintain a clean kitchen environment.
- Prepared bakery items according to recipes, quality standards, and daily production needs.
- Monitored ingredient freshness, rotated stock, and maintained organized storage areas.
- Supported decorating, packaging, and display setup for breads, pastries, and desserts.
Education
High School Diploma -
Hellgate High School
Missoula, MT01-2015
Skills
- Team leadership
- Team management
- Staff training
- Conflict resolution
- Staff communication
- Customer service
- Client Relations
- Direct support
- Personal care
- Team performance management
- Diversity and inclusion training
- Operational support
- Health and safety compliance
- Developmental Disabilityyyyyies Experience
- Sales Management
- Retail sales and register operations
- Operational reporting
- Microsoft Word and SharePoint
- Employee development
Certification
- CPR | March 2026–March 2028
- CPR
- Driver's License
- First Aid Certification | March 2021 to March 2023
Personal Information
Driving License: Driver's License
Timeline
Lead 2 Supervisor
Chuze Fitness
07.2023 - Current
Shift Lead
World Beverage
09.2021 - 06.2023
Laborer / Operator
Northern Colorado Constructors
03.2021 - 07.2021
Direct Support Professional
Bridges of Missoula
10.2019 - 12.2020
Direct Support Professional
Job Opportunity Based Services
06.2018 - 06.2019
Burrito Artist
Taco Del Sol
06.2017 - 06.2018
Bakery Assistant
Orange Street Food Farm
10.2015 - 02.2016
Lumper
Montana Transfer
06.2013 - 01.2017
High School Diploma -
Hellgate High School