Magola Aguirre
Weston,FL
Summary
Reliable practice manager offering several years of experience working in busy, customer-driven environments. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
26
26
years of professional experience
Work History
Practice Manager
Pediatrix Medical Group of Florida
Weston, Florida
04.2008 - Current
- Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Implemented policies and procedures related to patient care delivery in accordance with organizational standards.
- Ensured compliance with relevant state laws governing healthcare practices.
- Managed vendor relationships for supplies and services related to the practice.
- Maintained financial records, including billing and accounts receivable and payable.
- Provided leadership and guidance to the medical team in order to meet goals and objectives.
- Developed and implemented new patient registration processes to streamline workflow.
- Provided support during audits by gathering requested documents as well as answering questions from auditors.
- Analyzed data from various sources to identify trends or opportunities for improvement within the practice.
- Collaborated with other healthcare providers across multiple disciplines in order to ensure quality care for patients.
- Negotiated favorable terms on behalf of the practice when contracting with vendors or third party payers.
- Resolved escalated customer service issues in a timely manner while maintaining a high level of professionalism.
- Monitored compliance with HIPAA regulations concerning patient privacy rights.
- Coordinated staff recruitment, training, and scheduling activities.
- Created reports that tracked key performance indicators such as revenue growth and efficiency metrics.
- Motivated staff by offering direction and providing constructive feedback.
- Complied with OSHA and HIPAA regulations.
- Supported entire practice's staff, which boosted efficiency and improved overall process flow.
- Oversaw assistants, technicians, and office administrators, offering mentoring and coaching in tasks.
- Checked entire office and waiting areas regularly to provide clean and organized surroundings.
Practice Manager
Pediatric Heart Center
Pembroke Pines, Florida
08.2005 - 04.2008
- Assessed medical office operations, identified areas of improvement, and developed plans for corrective action.
- Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
- Implemented policies and procedures related to patient care delivery in accordance with organizational standards.
- Managed vendor relationships for supplies and services related to the practice.
- Ensured compliance with relevant state laws governing healthcare practices.
- Maintained financial records, including billing and accounts receivable and payable.
- Facilitated implementation of new technology systems into existing workflows in order to improve operational efficiency.
Regional Manager
Sabra Management
Atlanta, GA
05.1998 - 08.2005
- Reviewed monthly reports from individual districts regarding sales figures and other metrics.
- Managed regional operations including inventory control, staffing levels, logistics, customer service.
- Conducted regular meetings with district managers to discuss sales performance and provide guidance on improvement tactics.
- Organized promotional events to generate interest in products or services offered by the company.
- Developed and implemented strategies to increase market share in the region.
- Provided mentorship and coaching to staff members throughout the region as needed.
- Assisted district managers in developing marketing plans for their respective districts.
Education
BBA - Accounting And Business Management
Mercer University
Macon, GA07-1996
Skills
- Resource Utilization
- Practice Management
- Strategic Planning
- Strategic business planning
- Policy Implementation
- Staff Management
- Regulatory Compliance
- Workflow efficiency
- Managing files and records
- New Hire Training
- Workflow Planning
- Schedule Management
- Resource Management
- Managing medical practices
- Bookkeeping
Languages
Spanish
Professional
Timeline
Practice Manager
Pediatrix Medical Group of Florida
04.2008 - Current
Practice Manager
Pediatric Heart Center
08.2005 - 04.2008
Regional Manager
Sabra Management
05.1998 - 08.2005
BBA - Accounting And Business Management
Mercer University
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