Megan Klipfel
Aberdeen,SD
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level remote work opportunities to enhance abilities while contributing to company growth. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
27
27
years of professional experience
3
3
Certificate
Work History
Stay at Home Mother, Head of Household
Klipfel Household
09.2023 - Current
- Demonstrate strong problem-solving skills, resolving issues efficiently and effectively.
- Complete day-to-day duties accurately and efficiently, working effectively in fast-paced environments using multitasking skills.
- Self-motivated, with a strong sense of personal responsibility.
Health Unit Coordinator
Avera Addiction Care Center Avera St. Luke’s
07.2022 - 08.2023
- Assisted with processing patient admissions, transfers and discharges.
- Posted and adjusted payments from insurance companies and communicated with said companies to resolve disputes.
- Developed positive relationships with clients through attentive service during initial contact points like reception desk interactions or telephone call handling.
- Contributed to a positive work environment by fostering teamwork, promoting open communication, and resolving conflicts promptly.
Ophthalmic Medical Technician
Ophthalmology Associates, L.L.C.
09.2021 - 07.2022
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Assisted ophthalmologists with comprehensive eye exams, providing thorough documentation of each step for future reference.
- Enhanced patient care by accurately documenting medical histories and eye exam findings.
Patient Care Technician
Sanford Medical Center
10.2020 - 09.2021
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Customer Service Manager
Walmart
01.2020 - 10.2020
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Administrative Assistant
State of South Dakota Dept of Game,Fish,and Parks
07.2017 - 10.2019
- Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
- Developed positive relationships with clients through attentive service during initial contact points like reception desk interactions or telephone call handling.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Proofread content for typo-free emails and documentation.
- Processed all Accounts Receivable transactions efficiently and in a timely manner.
Home Health Aide
Avera @ Home
11.2015 - 07.2017
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Education
Associate of Arts - Psychology
Northeastern Junior College
Sterling, COAssociate of Science - Nursing
Presentation College
Aberdeen, SDSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Scheduling appointments and Calendar Management
- HIPAA Compliance Understanding
- Critical thinking abilities
- Medical terminology knowledge
- EMR systems (Epic and Meditech)
Languages
English
Native or Bilingual
Spanish
Professional Working
German
Elementary
Certification
CPR and AED Certification
Notary Public
Basic Life Support for Healthcare Providers
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Stay at Home Mother, Head of Household
Klipfel Household
09.2023 - Current
Health Unit Coordinator
Avera Addiction Care Center Avera St. Luke’s
07.2022 - 08.2023
Ophthalmic Medical Technician
Ophthalmology Associates, L.L.C.
09.2021 - 07.2022
Patient Care Technician
Sanford Medical Center
10.2020 - 09.2021
Customer Service Manager
Walmart
01.2020 - 10.2020
Administrative Assistant
State of South Dakota Dept of Game,Fish,and Parks
07.2017 - 10.2019
Home Health Aide
Avera @ Home
11.2015 - 07.2017
Associate of Arts - Psychology
Northeastern Junior College
Associate of Science - Nursing
Presentation College
Hobbies
- Fishing
- Horticulture
- Reading
- Playing and listening to music
- Bowling
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