Experienced Export/Import Specialist with strong expertise in shipping and receiving operations. Proven ability to manage logistics processes efficiently while maintaining compliance with international trade regulations. Brings excellent leadership and management skills, with a focus on team coordination and operational improvement. Eager to advance her career in a dynamic and growth-oriented organization.
Coordinate all import and export air cargo operations, ensuring compliance with international regulations and airline policies.
• Prepare and process required documentation for inbound and outbound shipments, including airway bills, customs declarations, and cargo manifests.
• Communicate effectively with freight forwarders, customs brokers, airline staff, and government agencies to facilitate timely cargo movement.
• Monitor shipment status and proactively resolve delays or discrepancies.
• Ensure accurate data entry and tracking in the cargo management system.
• Maintain compliance with safety, security, and handling procedures in accordance with TSA and IATA guidelines.
Supervised daily restaurant operations to ensure consistent food quality, customer service, and cleanliness standards.
• Trained, scheduled, and managed a team of crew members and shift leaders.
• Handled inventory management, including ordering, stock control, and waste reduction.
• Resolved customer issues efficiently to maintain high satisfaction and loyalty.
• Ensured compliance with health, safety, and company policies and procedures.
• Assisted with financial tasks such as cash handling, daily sales reports, and labor cost control.