Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Maha Alawwad

Grapevine,United States

Summary

Marketing student at the University of Texas at Arlington with hands-on experience in customer service, administrative support, retail operations, and team coordination. I’m a motivated and adaptable learner who genuinely enjoys picking up new skills and taking on fresh challenges. I’m excited to find a role where I can bring my strengths, positive energy, and curiosity while continuing to grow professionally.

Overview

5
5
years of professional experience

Work History

ACE

DFW Airport
02.2025 - 10.2025

• Assisted passengers by providing directions, answering questions, and offering friendly support.
• Inspected airport areas and reported damaged, dirty, or unsafe conditions.
• Created and tracked work orders in Excel to ensure timely equipment repairs.
• Collaborated with DPS, DFS, and other airport departments to support operations and safety.

  • Worked effectively in fast-paced environments.

Assistant Manager

Movado Company Store
01.2024 - 12.2024

• Assisted customers with friendly, personalized product recommendations.
• Performed watch services, including link adjustments and battery replacements.
• Completed repair paperwork and coordinated shipments for damaged watches.
• Maintained strong product knowledge to provide accurate guidance.
• Helped train new team members and supported a positive work environment.
• Worked toward meeting and exceeding sales goals.

Key Holder Supervisor

Swarovski Crystal
09.2022 - 11.2023

• Helped customers pick the perfect jewelry for their events by offering personalized, thoughtful recommendations.
• Managed shipments by entering inventory, organizing new products, and keeping shelves stocked and tidy.
• Built genuine customer relationships through friendly communication and attentive service.
• Worked hard to meet and exceed sales goals by staying knowledgeable and engaging with customers.

Store Manager

Papaya clothing
02.2021 - 09.2022

• Created employee schedules and assigned daily tasks to maintain smooth store operations.
• Processed shipments, managed inventory, and restocked merchandise on the sales floor.
• Updated in-store promotions and ensured accurate, timely displays.
• Trained and mentored staff on customer service and product knowledge to improve team performance.
• Assisted customers by providing helpful guidance and product recommendations.
• Collaborated with corporate teams to implement new policies and operational procedures.

Education

Bachelor's - Marketing

University Of Texas Arlington
Arlington
04.2027

Associate - Business Administration And Management

Tarrant County College
Hurst
05.2025

High School Diploma -

Colleyville Heritage Highschool
Colleyville
05-2022

Skills

  • Customer Service Excellence
  • Communication Skills (Verbal & Written)
  • Time Management & Organization
  • Microsoft Office (Word, Excel, PowerPoint)
  • Relationship Building
  • Problem-Solving
  • Team leadership

LANGUAGES

Arabic Native

Timeline

ACE

DFW Airport
02.2025 - 10.2025

Assistant Manager

Movado Company Store
01.2024 - 12.2024

Key Holder Supervisor

Swarovski Crystal
09.2022 - 11.2023

Store Manager

Papaya clothing
02.2021 - 09.2022

Bachelor's - Marketing

University Of Texas Arlington

Associate - Business Administration And Management

Tarrant County College

High School Diploma -

Colleyville Heritage Highschool
Maha Alawwad