Maha Rehan
Toronto
Summary
Organized student experienced in handling cash, processing payments, and building patron relationships with excellent interpersonal abilities. Proven history of error-free drawer counts and reconciliations. Service-oriented team member with good communication skills and a friendly personality.
Overview
4
4
years of professional experience
Work History
Sales, Cashier
OLD NAVY SCARBOROUGH TOWN CENTRE
11.2022 - Current
- Provided customer support, addressing queries and handling minor concerns, while directing customers to the appropriate sections.
- Excellent at convincing customers to join the Loyalty Program (Membership program) by effectively educating customers about the benefits of joining persuasively.
- Trained CCH (Closing Cash Handler), Reconciling cash drawers at the end of shifts.
- Utilize strong communication and teamwork skills to maintain an organized store, including stocking and rearranging clothes, as well as ensuring cleanliness and order in designated areas.
- Providing customers with an end-to-end experience, where they are getting everything the store and I have to offer.
General Crew, Cashier
MCDONALDS
09.2021 - 11.2021
- Operated at cash register to take orders quickly and accurately, receive payments, and track all transactions.
- Greeting customers, taking orders, and serving food on time and was able to provide excellent customer service with a smile.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a positive demeanor with all customers to ensure an affective experience.
- Customer transactions were processed quickly and accurately, including cash, checks, and credit card payments.
Office Receptionist
MUSLIM WELFARE CENTER
07.2021 - 08.2021
- Operated a multi-line telephone system to answer incoming calls and accurately direct callers to appropriate employees.
- Maintained various office or program records using a secure filing system.
- Displayed pleasant and professional voice and demeanor, positively representing the organization when making calls to customers and receiving calls.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
GRAPHICS COMMUNICATION MANAGEMENT
TORONTO METROPOLITAN UNIVERSITY
Toronto, ONOntario Secondary School Diploma - undefined
WEXFORD COLLEGIATE SCHOOL FOR THE ARTS
Toronto, ON06.2022
Skills
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
- Adobe Premiere Pro
- Adobe Animate
- Adobe Lightroom
- Traditional Fine Arts Skills
- Cash handling accuracy
- Building rapport
- Sales floor
- Point of sale systems
Timeline
Sales, Cashier
OLD NAVY SCARBOROUGH TOWN CENTRE
11.2022 - Current
General Crew, Cashier
MCDONALDS
09.2021 - 11.2021
Office Receptionist
MUSLIM WELFARE CENTER
07.2021 - 08.2021
Ontario Secondary School Diploma - undefined
WEXFORD COLLEGIATE SCHOOL FOR THE ARTS
GRAPHICS COMMUNICATION MANAGEMENT
TORONTO METROPOLITAN UNIVERSITY
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