Mahad Mukhtar
Placentia,CA
Summary
With years of sales experience, I have developed strong skills in customer engagement, product knowledge, and relationship-building. Throughout my career, I've successfully identified customer needs, provided tailored solutions, and consistently met sales targets. My experience spans various industries, where I've honed my ability to communicate effectively, close deals, and maintain long-term client relationships. I am adept at understanding customer preferences, offering appropriate products, and ensuring an exceptional service experience, all while working toward business goals and fostering customer loyalty.
Overview
4
4
years of professional experience
Work History
Sales Representative
Better Debt Solutions
Irvine, California
08.2025 - 03.2026
- Generated new sales leads through cold calling and networking activities.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Utilized CRM software to track client interactions and manage follow-ups efficiently.
Sales Representative
Clearstart Tax
Irvine, California
01.2025 - 08.2025
- Engaged clients to identify tax service needs and provide tailored solutions.
- Utilized CRM software to track client interactions and manage follow-ups efficiently.
- Resolved client inquiries and concerns promptly, enhancing overall customer satisfaction.
Loan Officer
Ladera Lending
02.2024 - 12.2024
- Evaluate loan applications: Examine all pertinent documents including financial details and credit report to verify a borrower's qualification for a loan
- Advise clients: Assist clients in understanding the potential loans available, and help them select the optimal option according to their requirements.
- Generate leads: Build connections with real estate agents, brokers, and various stakeholders to attract potential customers.
Remote Customer Service Representative
Texana Bank
08.2023 - 01.2024
- Responsible for handling high volume of inbound and outbound phone calls while delivering a high level of professionalism and customer service to our clients.
- Required to perform a minimum number of transfers per day to available agents.
- Communicate effectively over the phone with the ability to escalate customer complaints and concerns to appropriate departments.
- Contacts prospective clients to generate interest in our mortgage products
Loan Officer Assistant
Ladera Lending
01.2023 - 07.2023
- Client interactions: Ensure that the clients are kept abreast with the progress of their credit applications, as well as engaging in the fundamental dialogue with them.
- Verify information: Help verify the accuracy of financial documents, credit reports, and other required paperwork
- Schedule Meetings: Coordinate appointments between clients, loan officers, and underwriters.
Sales Representative
T-Mobile
01.2022 - 01.2023
- Building relationships: Foster loyalty by delivering excellent service, offering follow-up support, and encouraging customer retention.
- Upselling and cross-selling: Recommend relevant add-ons such as insurance, accessories, and additional services to enhance the customer experience.
- Achieving sales targets: Meet or exceed individual and store sales goals by driving new activations, upgrades, and addons.
Education
Bachelors - Marketing
California State University, Long Beach
Long Beach, CA06-2027
Skills
- Cold Calling Techniques
- Digital Prospecting
- Computer Skills
- Time management
- Team Leader
- Active Listening
- Relationship Building
- Communication skills
Timeline
Sales Representative
Better Debt Solutions
08.2025 - 03.2026
Sales Representative
Clearstart Tax
01.2025 - 08.2025
Loan Officer
Ladera Lending
02.2024 - 12.2024
Remote Customer Service Representative
Texana Bank
08.2023 - 01.2024
Loan Officer Assistant
Ladera Lending
01.2023 - 07.2023
Sales Representative
T-Mobile
01.2022 - 01.2023
Bachelors - Marketing
California State University, Long Beach