Mahala Arguijo
Lubbock,TX
Summary
Compassionate and adaptable professional with experience in patient care, customer service, and shift leadership. Delivers effective support through clear communication and precise order handling. Maintains operational efficiency in dynamic environments while ensuring cleanliness and safety standards. Proven ability to thrive under pressure and collaborate effectively within teams.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Broista
Dutch Bros Coffee
Lubbock, TX
06.2026 - Current
- Prepare beverages according to company recipes, quality standards, and customer preferences.
- Delivered friendly, efficient customer service to enhance customer experience in a fast-paced environment.
- Process customer orders and payments accurately.
- Collaborated with team members to maintain workflow and cleanliness, ensuring high levels of customer satisfaction.
- Adapted to fast-paced environment by collaborating with team members to ensure efficiency.
Patient Care Technician (PCT)
Covenant Medical Center
Lubbock, TX
05.2025 - 06.2026
- Collaborated with nursing staff on patient care and clinical responsibilities to ensure quality care.
- Observed and communicated changes in patients' conditions to proper healthcare personnel.
- Facilitated daily living activities for patients, enhancing comfort, dignity, and safety.
- Exhibited compassion, professionalism, and attention to detail in patient care interactions.
- Maintained a clean, safe environment and followed patient privacy and safety protocols.
Crew Member
Raising Cane's
Lubbock, TX
08.2024 - 05.2025
- Delivered prompt, courteous customer service to enhance customer satisfaction in high-volume restaurant.
- Prepared food and completed customer orders to uphold company standards and ensure quality service.
- Maintained cleanliness, food safety, and sanitation requirements.
- Collaborated with team members to streamline daily operations and improve workflow.
Shift Leader
Happy's Shaved Ice & Bubble Blends
Lubbock, TX
05.2023 - 06.2024
- Coordinated daily shift operations to enhance service delivery.
- Guided team members to ensure completion of assigned responsibilities.
- Assisted customers with order processing and resolved routine concerns to maintain satisfaction.
- Monitored cleanliness, product quality, and compliance with workplace procedures.
- Assisted customers with processing orders and transactions and resolved routine concerns.
Education
Some College (No Degree) - Biology
Lubbock Christian University
Lubbock, TX10-2026
Skills
- Beverage preparation
- Customer Service
- Communication
- Teamwork & Collaboration
- Adaptability
- Problem-Solving
- Time Management
- Organization
- Attention to Detail
- Multitasking
- Dependability
- Conflict Resolution
- Leadership
- Inventory management
Certification
- Patient Care Technician NHA Certification
Timeline
Broista
Dutch Bros Coffee
06.2026 - Current
Patient Care Technician (PCT)
Covenant Medical Center
05.2025 - 06.2026
Crew Member
Raising Cane's
08.2024 - 05.2025
Shift Leader
Happy's Shaved Ice & Bubble Blends
05.2023 - 06.2024
Some College (No Degree) - Biology
Lubbock Christian University