Mahala Kipp
Jacksonville
Summary
Dynamic professional with a strong background in customer service and coaching, honed at Performance Personnel and Greenwood School. Proven ability in route planning and relationship building, enhancing team performance and customer satisfaction. Recognized for problem-solving skills and flexibility, consistently delivering results in fast-paced environments.
I also assisted at the YMCA for volleyball!
Overview
2
2
years of professional experience
Work History
Toyota Driver
Performance Personnel
10.2024 - Current
- Maintained vehicle cleanliness and efficiency to provide a pleasant new car to buy!
- Take car to where it needs to go to make sure the car is in good shape and form.
- Drive car safely to get to Dealership.
Cheerleading Assistant Coach
Greenwood School
11.2024 - 01.2025
- Supported head coach by coordinating training sessions and practice schedules.
- Enhanced team performance with focused coaching techniques.
- Strengthened athletic abilities with customized workouts focusing on specific skill development relevant for each sport discipline.
- Fostered sportsmanship and discipline among players through example and direct mentorship.
- Led drills and practice sessions to refine team tactics and individual skills.
- Organized team meetings to discuss strategies and improve communication.
Cashier, Usher
Cinimark
04.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Directed ticket holders to seats and facility locations.
- Handled crowd control to maintain order and prevent overcrowding.
Volleyball Assistant Coach
Greenwood School
09.2024 - 10.2024
- Assisted head coach in planning and executing training sessions to enhance team performance.
- Developed practice drills to improve player skills and team dynamics.
- Coordinated with team members to ensure equipment was prepared for games and practices.
- Motivated players to achieve personal and team goals through positive reinforcement.
- Oversaw warm-up routines to ensure players were physically prepared for competition.
- Assisted in analyzing game footage to identify areas for improvement.
- Supported head coach in strategic planning for upcoming matches.
- Encouraged sportsmanship and teamwork to foster a positive team environment.
Cashier
Daily’s
03.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Not Yet Received - Cosmetology
First Coast Technical College
San Augustine, Fl05.2024
High School Diploma - General High School Education
Greenwood School
Jacksonville, FL05.2023
Skills
- route planning
- customer service
- time management
- problem solving
- communication skills
- schedule adherence
- work flexibility
- Problem-solving
- Punctual and reliable
- Flexible schedule
- Relationship building
- Schedule management
Timeline
Cheerleading Assistant Coach
Greenwood School
11.2024 - 01.2025
Toyota Driver
Performance Personnel
10.2024 - Current
Volleyball Assistant Coach
Greenwood School
09.2024 - 10.2024
Cashier, Usher
Cinimark
04.2024 - 11.2024
Cashier
Daily’s
03.2023 - 08.2023
Not Yet Received - Cosmetology
First Coast Technical College
High School Diploma - General High School Education
Greenwood School
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