Summary
Overview
Work History
Education
Skills
Sunday School Youth Teacher
Timeline
Generic

Mahala Morrison

Laurel Hill

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.


Seeking a position where to combine my passion for educating our youth while further developing my own education.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Kids First Pediatrics
09.2022 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Developed strong working relationships with team members, fostering a positive work environment.

Unit Secretary

Moore Regional Hospital
05.2022 - 09.2022
  • Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
  • Streamlined unit operations by maintaining an organized filing system for easy access to patient information.
  • Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.

Pharmacy Technician

Walgreens
09.2021 - 05.2022
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.

Front Desk Receptionist

Cape Fear Family Medical Care
07.2021 - 09.2021
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Lead Teacher

Kids Campus
11.2020 - 05.2021
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Collaborated with colleagues to design interdisciplinary units of study, fostering a deeper understanding of content across subject areas.
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.

Wait Staff Member

Hwy 55 Burgers Shakes & Fries
09.2017 - 12.2020
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.

Personal Caregiver

Always Caring Home Care
07.2020 - 11.2020
  • Improved client satisfaction by providing personalized care and attention to their unique needs.
  • Increased comfort levels for clients with disabilities by implementing customized care plans.
  • Assisted clients in maintaining independence through consistent support and encouragement.
  • Enhanced quality of life for clients by facilitating social activities and outings designed to engage and stimulate.

Office Assistant

Food Lion
08.2018 - 10.2019
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.

Education

Associate of Arts -

Richmond Community College
Hamlet, NC
05.2020

Skills

  • Cash Handling
  • Office Organization
  • Clerical Support
  • Customer Service
  • Scheduling appointments
  • Administrative Skills
  • Telephone Etiquette
  • Sensitive information handling
  • Classroom Management
  • Materials Preparation

Sunday School Youth Teacher

- Teaches ages 1-7 years old.

- Plans a lesson each week 

-Creates activities to go alongside lesson plan

-Keeps classroom neat and organized

Timeline

Front Desk Receptionist

Kids First Pediatrics
09.2022 - Current

Unit Secretary

Moore Regional Hospital
05.2022 - 09.2022

Pharmacy Technician

Walgreens
09.2021 - 05.2022

Front Desk Receptionist

Cape Fear Family Medical Care
07.2021 - 09.2021

Lead Teacher

Kids Campus
11.2020 - 05.2021

Personal Caregiver

Always Caring Home Care
07.2020 - 11.2020

Office Assistant

Food Lion
08.2018 - 10.2019

Wait Staff Member

Hwy 55 Burgers Shakes & Fries
09.2017 - 12.2020

Associate of Arts -

Richmond Community College

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Mahala Morrison