Mahaley Hiers
Lakeland
Summary
Proven Quality Control Inspector with a track record of enhancing product quality at Logistic Solutions through meticulous inspections and collaborative problem-solving. Skilled in ISO standards and critical thinking, I've led teams to exceed quality benchmarks, ensuring client satisfaction and repeat business. My attention to detail and ability to improve processes underscore my commitment to excellence.
Overview
10
10
years of professional experience
Work History
Quality Control Inspector
Logistic Solutions
04.2021 - 04.2023
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Collaborated with production staff to establish and meet quality standards
- Developed and maintained comprehensive quality documentation, facilitating easier compliance with regulatory standards.
Dock Worker
Logistic Solutions
02.2020 - 03.2021
- Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.
- Reduced risks of damage to cargo through careful handling and adherence to best practices in packaging and palletizing.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Coordinated with other departments to direct cargo to correct destinations and avoid loading and unloading errors.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Followed verbal and written instructions to properly move and ship products.
- Maintained a clean work environment, promoting a safe and efficient workspace for all employees.
Caterer
Cater To You
01.2013 - 06.2019
- Provided friendly, courteous service to create memorable moments for guests.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
- Cleaned and organized kitchen stations to promote team efficiency.
- Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
- Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
- Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
- Replenished banquet stations and verified food temperatures and cleanliness of service areas.
- Set up and disassembled food service stations, equipment and furniture per contract specifications.
- Led a team of catering staff to deliver exceptional service for various events such as weddings, corporate functions, and private parties.
- Led catering team in high-profile events, ensuring flawless execution and positive client feedback.
Education
New Beginnings
Lakeland, FLSkills
- Quality control
- Visual inspection
- Product inspection
- Visual inspections
- Inspection documentation
- Packaging inspection
- ISO standards
- Attention to detail
- Critical thinking
- Quantity verification
- Documentation and recordkeeping
- Sample testing
- Packaging and shipping support
Languages
Spanish
Native or Bilingual
Timeline
Quality Control Inspector
Logistic Solutions
04.2021 - 04.2023
Dock Worker
Logistic Solutions
02.2020 - 03.2021
Caterer
Cater To You
01.2013 - 06.2019
New Beginnings
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