Mahaley Mcclung
Covington,VA
Summary
Dedicated Direct Care Worker experienced in providing exceptional support in home environments. Enhanced patient outcomes through effective monitoring of medication reactions, behavior observation, and education on healthy habits. Committed to ensuring patient safety and wellness while fostering positive experiences.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Alleghany highlands community service
Covington, VA
09.2022 - Current
- Developed and maintained personalized care plans for clients' unique needs.
- Collaborated with healthcare professionals to ensure comprehensive client support.
- Provided assistance with daily living activities for individuals with disabilities.
- Monitored client behavior and reported changes to the appropriate team members.
Bunker tours
Greenbrier
White Sulphur Springs, West Virginia
05.2021 - 09.2022
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Alleghany High School
Low Moor , VASkills
- Direct patient care
- Personal care assistance
- ADL support
- Mobility assistance
- Behavior monitoring
- Client assessment
- Client support
- Behavior redirection
- Personal care planning
- Effective communication
- Team collaboration
- Time management
- Appointment scheduling
- First aid and safety
- Charting documentation
- State regulations
- HIPAA compliance
- Adaptive equipment use
- Client relations
- Active listening
- Professional boundaries
- Nutrition
References
References available upon request.
Timeline
Direct Support Professional
Alleghany highlands community service
09.2022 - Current
Bunker tours
Greenbrier
05.2021 - 09.2022
Alleghany High School