Mahalia Dykes
Columbia,SC
Summary
Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Proactive and hard-working commercial airline employee highly experienced as ramp agent. Offers excellent communication and time management skills. FAA-certified with excellent safety record.
Overview
9
9
years of professional experience
Work History
Airport Ramp Agent
Piedmont Airlines
Charlotte, NC
06.2022 - Current
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Connected electrical power unit and hoses to aircraft.
Sales Associate
Belk
Columbia , SC
10.2021 - 01.2022
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
Customer service representative
Charter communications
Columbia, SC
01.2013 - 09.2021
- Retain customers in the retention department as well as a sales agent in the company.
Education
High school diploma - Human Resources
Ashford University
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Eau Claire High School
Skills
- Recruiting
- Human Resources Management
- Assessments
- Customer focus & orientation — Proficient
- December 2021
- Responding to customer situations with sensitivity
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicativ
- Development in any professional field
- Team Leadership
Additional Information
- SC State University 2011-2013 switch board operator Authorized to work in the US for any employer
Timeline
Airport Ramp Agent
Piedmont Airlines
06.2022 - Current
Sales Associate
Belk
10.2021 - 01.2022
Customer service representative
Charter communications
01.2013 - 09.2021
High school diploma - Human Resources
Ashford University
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Eau Claire High School
I LOVE TO TRAVEL.
My personal time allows me to enjoy travel, I love seening different places and taking picture. I only speak English but love all culture of people.
I would love to know different things about each culture. And one day share it in a book .
I LOVE TO TRAVEL.
My personal time allows me to enjoy travel, I love seening different places and taking picture. I only speak English but love all culture of people.
I would love to know different things about each culture. And one day share it in a book .
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