MAHALIA MURRAY
Stratford,CT
Summary
Driven Administrative Specialist with a proven track record at KAYLA KUPKAKES, enhancing customer satisfaction and loyalty through effective communication and meticulous handling of confidential documents. Excelled in event coordination and customer relations, demonstrating a keen ability to manage critical tasks and improve operational efficiency.
Overview
3
3
years of professional experience
Work History
Administrative Specialist
KAYLA KUPKAKES
02.2021 - Current
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Created and updated records and files to maintain order
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Handled incoming and outgoing mail.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Maintain customer order log efficiently to avoid oerlapping
Education
High School Diploma -
Pace High School
New York, NY06.2024
Skills
- Customer Relations
- Verbal Communication
- Meeting planning
- Event Coordination
Timeline
Administrative Specialist
KAYLA KUPKAKES
02.2021 - Current
High School Diploma -
Pace High School