Summary
Overview
Work History
Education
Skills
Timeline
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Mahalie Thomas

Mahalie Thomas

Recruiter
Goodyear,AZ

Summary

Social media-savvy Recruiter bringing extensive experience with in-house and agency-based talent acquisition roles. Skilled in placing industry professionals and utilizing diverse recruiting tools. Demonstrates key strengths in organization and prioritization, supporting numerous projects and timely deliverables.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Care Coordinator/ Liasion

R.I. International
Peoria, AZ
01.2022 - 04.2022
  • Determined need for special assessment activities for complex cases, effectively handling care plans.
  • Updated policies and procedures, leading continuous improvement of resident assessments and care.
  • Established rapport and relationships with patients and external partners to cross-train and support medical staff.
  • Reviewed medical charts and served as liaison between patient, doctor and hospital.
  • Worked with patients and families to develop future plans and discuss care actions.
  • Upheld confidentiality requirements and regulatory compliance guidelines.

Lead BHT

R.I. International
Peoria, AZ
08.2021 - 01.2022
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Performed client intake procedures according to internal standards for new admissions.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Counseled and mentored clients on substance use and life choices.
  • Took and monitored vital signs and managed patient behavior.

Recovery Coach/ BHT

R.I. International
Peoria, AZ
08.2020 - 08.2021
  • Trained new team members on Avatar, company policy and provided mentoring.
  • Delivered exceptional customer service to guests while maintaining calm and professional demeanor in challenging circumstances.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Performed guest intake procedures for all new admissions to LR 1.
  • Coordinated with medical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Mentored guests on substance use and life choices.
  • Kept facility clean, performed basic maintenance and restocked supplies to support LR 1 needs.
  • Built and maintained positive staff relationships to promote teamwork and better serve guests.

SVO/ Case Aide Supervisor

We Care Homes LLC
PHOENIX, AZ
05.2020 - 07.2020
  • Assign cases to the Case Aides.
  • Maintained a staff of minimum of 8 Case Aides.
  • Kept a caseload capacity of 40 cases.
  • Direct contact with DCS Case Managers, Supervisors, and Program Managers.
  • Conducted 8 visitation hours per week.
  • Hired Case Aides Payroll.
  • Submit/ Edit SVO case summaries into CHILDS.
  • Organize physical/ E-Files for clients.
  • Complete and submit Audits.
  • Secretarial duties.
  • Acquired knowledge and policies and updated staff.
  • Safely transport children.
  • Data Entry.
  • Completed reports necessary for DCS.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Program Service Evaluator

Department of Economic Security
PHOENIX, AZ
04.2019 - 06.2019
  • Acquired knowledge of Nutrition Assistance, Medical Assistance, and Cash Assistance.
  • Provided excellent customer service Acquired knowledge of the policies and laws within each program.
  • Empathetic towards customers.
  • Read and interpret policy.
  • Communicated effectively with clients.
  • Data Entry.
  • Increased customer satisfaction by resolving application issues.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Case Aide

Department of Child Safety
PHOENIX, AZ
03.2018 - 04.2019
  • Timely and accurate documentation into CHILDS database.
  • Facilitate safe visitation between parent and child.
  • Clerical support.
  • Safely transport children to and from visitation.
  • Secretarial duties.
  • Receptionist duties.
  • Data Entry.
  • Helped social workers build, coordinate and lead programs supporting individuals with parenting concerns.
  • Educated potential participants on available services and processes to engage in program.
  • Acted as mandatory reporter of abuse in confidential and conscious manner.
  • Described procedures, requirements and benefits to clients and interested parties.
  • Kept and established comprehensive case files to support proper documentation and record retention.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Assistant Teacher

The Goddard School
GOODYEAR, AZ
10.2016 - 02.2018
  • Supervised 20+ children and ensured safety.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Supported student learning objectives through personalized and small group assistance.
  • Helped teachers recognize learning issues students faced and recommended solutions.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Documented student progress and communicated with parents to keep informed.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Assisted lead teachers with lesson plan creation and materials development.
  • Dressed and changed infant and toddler diapers to maintain hygiene.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Instructed children on proper health and personal habits.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.

Education

Associate of Applied Arts - Pre-Nursing, Arts, Nursing

Maricopa Community Colleges - Glendale Community College
08.2013 - 05.2015

Bachelor of Science - Communication Sciences And Disorders

Northern Arizona University
01.2020 - Current

Skills

Recruitment strategies

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Timeline

Care Coordinator/ Liasion

R.I. International
01.2022 - 04.2022

Lead BHT

R.I. International
08.2021 - 01.2022

Recovery Coach/ BHT

R.I. International
08.2020 - 08.2021

SVO/ Case Aide Supervisor

We Care Homes LLC
05.2020 - 07.2020

Bachelor of Science - Communication Sciences And Disorders

Northern Arizona University
01.2020 - Current

Program Service Evaluator

Department of Economic Security
04.2019 - 06.2019

Case Aide

Department of Child Safety
03.2018 - 04.2019

Assistant Teacher

The Goddard School
10.2016 - 02.2018

Associate of Applied Arts - Pre-Nursing, Arts, Nursing

Maricopa Community Colleges - Glendale Community College
08.2013 - 05.2015

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