Mahamed Yusuf
Shakopee,MN
Summary
Detail-oriented person with successful healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
Work History
Certified Nursing Assistant
Fairview
07.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
Target Team Member
Target
08.2021 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Maintained a productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payments for order totals.
- Worked with different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints politely and professionally.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Bachelor of Science - Biology And Business Minor
Augsburg University
Minneapolis, MN05.2026
Skills
- Patient Care
- Reliable team player
- HIPAA Compliance
- Direct Patient Care
- Basic Life Support
- Bedside manner
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Collaboration and Teamwork
- Cash Handling
- Flexible Schedule
- Leadership Qualities
- Money Handling
- Decision-making capabilities
- Organizing Work Stations
- Product Knowledge
- Complex Problem-Solving
Languages
s
Somali
Native or Bilingual
Timeline
Certified Nursing Assistant
Fairview
07.2023 - Current
Target Team Member
Target
08.2021 - 06.2023
Bachelor of Science - Biology And Business Minor
Augsburg University
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