Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Timeline
Generic
MAHAMMAD AFNAN

MAHAMMAD AFNAN

Doha

Summary

3+Years of Experience and enthusiastic Telemarketer with excellent customer service and marketing skills. Adept in making sales phone calls to effectively convey a message and relay information about a product or a service. Committed to working professionally and diligently on behalf of a company. Skilled in remaining calm and courteous during high-pressure situations.

Successful tale sales with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

Overview

3
3
years of professional experience

Work History

Tele Marketing Customer Representative

Ooredoo (spectrum Solution)
Doha, Qatar
03.2022 - Current
  • Key responsibilities:
  • MS Word, MS Excel, Internet operating, and E-Mail.
  • Place phone calls to potential customers to educate them on services and products offered by the company
  • Attend meetings to learn about new products and services or changes in current ones
  • Read and interpret sales reports to determine the best strategy for marketing
  • Answer phone calls from customers with inquiries or complaints and resolve the issue as quickly as possible
  • Assist in the operation of the company switchboard
  • Placed sales phone calls and answered customer calls
  • Compiled information from other Telesales Representatives to draft reports of monthly sales
  • Worked with superiors in bettering the system by listening to and considering customer complaints and suggestions
  • Remained current on all consumer trends relevant to services and products

Education

Bachelor in Arts -

SDM college ujire (Autonomous)
Ujire, Karnataka
01.2021

PUC - undefined

Department of pre-education
01.2015

Skills

  • Advanced Marketing Skills
  • Interpersonal Communication
  • Strong Customer Service
  • Excellent Phone Etiquette
  • Scripted calls
  • Sales proficiency
  • MS excel
  • MS office
  • Customer service excellence
  • Inbound call answering
  • CRM software

Languages

English
Hindi
Kannada
Malayalam

Disclaimer

I here by declare that all the details furnished here are true to the best of my knowledge. Place: Doha, Qatar MAHAMMAD AFNAN

Timeline

Tele Marketing Customer Representative

Ooredoo (spectrum Solution)
03.2022 - Current

PUC - undefined

Department of pre-education

Bachelor in Arts -

SDM college ujire (Autonomous)