Mahammad White

• Perform basic troubleshooting for one or more products or services.

• Remain proficient in explaining customer bills, as well as managing billing, rate plans, and feature matters for one or more products or services.

• Efficiently navigate between multiple systems to resolve complex customer concerns as they relate to one or more products or services.

• Uncover customer wants, interests, and needs in each customer interaction to effectively save the product and offer additional products and services.

• Processed sales transactions efficiently using point-of-sale systems.

• Performed daily operations within the laundry unit of the hospital.
• Collected, sorted, washed, and sanitized soiled linens from patient rooms.
• Folded and assembled linen based on unit needs, and delivered linen in a timely manner.
• Recorded and tracked all incoming and outgoing linen to maintain applicable inventory.
• Worked collaboratively with unit managers to resolve any issues that arise.
• Responded to customer inquiries for immediate laundry needs.
• Utilized basic office equipment to communicate with patients and hospital management.

• Assisted patients with activities of daily living, escorted patients to doctors' appointments, and advocated for their needs. Maintained accurate records of client and doctor interactions.
• Accurately took and recorded client vital signs, and reported findings to the Unit Nurse.
• Complied with HIPAA standards for the completion of all patient documentation.
• Observed and reported unusual symptoms and changes to charge nurse.

• Remained knowledgeable of menu options and changes, and recorded customer orders.

• Processed cash, credit, and check transactions.

• Distributed food to customers in a safe and timely manner.

• Delivered high-quality customer service and resolved any customer issues.

• Accurately followed food handling processes to promote customer and staff safety.

• Maintained a clean work environment.

• Stocked supplies and recorded inventory.