Mahamud Mahamud
Eagan,MN
Summary
A highly qualified and detail-oriented associate with strong leadership skills and a proven work ethic in warehouse management. Experienced in efficiently performing data entry and achieving production goals. Known for delivering excellent service in fast-paced environments and ensuring the timely movement of materials through efficient processes and inventory management. Skilled at collaborating with diverse teams to consistently meet or exceed business goals.
Overview
9
9
years of professional experience
Work History
Supply Chain Analyst
Russell Tobin and Associates LLC
01.2023 - Current
- The inbound freight is reviewed to verify accuracy in the SAP EWM system and related paperwork
- This ensures that the count and batch information of the freight is correct
- Upon completion of receiving, the paperwork is sorted into the appropriate trays including SAP, Legacy, and RDR
- The goal is to timely and accurately receive incoming freight and resolve any issues related to quality, quantity, systems, order, and Legacy to SAP flow
- Complete receiving discrepancy reports for items arriving that do not meet QA requirements
- Prepare shipments utilizing SAP ERP systems
- Creates, and copies, all SAP bill of ladings for outbound shipments
- Receive freight in a timely and accurate manner while addressing any issues with quality, quantity, systems, order, and Legacy to SAP flow issues.
- Reduced inventory holding costs through effective demand planning and supplier management strategies.
- Enhanced customer satisfaction by promptly resolving complex issues and providing effective solutions.
- Collaborated with cross-functional teams to address recurring problems and implement lasting improvements.
- Conducted root cause analyses to identify underlying issues and provide actionable recommendations for resolution.
- Trained new team members on company policies, procedures, and best practices, ensuring consistent service quality across the team.
- Improved delivery efficiency by optimizing routing and scheduling processes for outbound shipments.
- Streamlined operations by redesigning warehouse layout to improve loading times and reduce congestion.
- Optimized system performance by conducting regular audits and resolving identified issues.
- Developed client-specific documentation, enabling efficient use of SAP applications and functionalities.
- Developed detailed reports highlighting issue trends and areas for improvement, leading to targeted process enhancements.
Warehouse Receiving
Bird & Cronin, LLC
05.2022 - 12.2022
- Worked with inventory managers and unloaders to plan deliveries
- Compared shipping orders and invoices against contents received to verify accuracy
- Maintained accurate computer records of materials weights, bill amounts and identified variances
- Communicates and coordinates with appropriate buyer for product returns/repairs or discrepancies
- Records and checks quantity and quality of goods received
- Check shipments against packing list, purchase order to ensure accuracy
- Organized storage areas to optimize materials movements and minimize labor hours
- Mastered warehouse computer system and trained other team members in software operation
- Utilized forklift or pallet truck to load, unload, transport and store goods
- Inspected incoming and outgoing shipments to identify discrepancies with records
- Packed, secured, labeled and applied postage to materials to prepare items for shipment
- Moved shipment materials to and from designated areas using lift and hand trucks
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Improved warehouse efficiency by streamlining receiving processes and implementing new organizational systems.
- Assisted in training new team members on warehouse procedures and best practices, fostering a collaborative work environment.
MERCHANDISE ASSOCIATE
Sam's Club
12.2016 - 05.2022
- Deliver the highest level of customer service and experience while obtaining customer requirements and preferences in order to offer the most appropriate products
- Partner with sales and purchasing personnel on providing customers with requested merchandise
- Offer recommendations regarding mark-up rates, mark-down rates, and selling prices for merchandise
- Coach and supervise sales and clerical staff
- On Technology merchandise and sports goods
- Retrieve merchandise from bins or shelves, ensuring compliance with all safety policies and protocols
- Position merchandise on conveyors which transport products to wrapping areas as well as calculate prices of items or groups of items
- Prepare merchandise for purchase by entering items into store inventory and applying sales tags
- Assemble product displays and arrange merchandise in accordance with company standards and guidelines
- Perform other duties, such as attending the cash register, processing returns and exchanges, or stocking shelves
- Promote products and store loyalty programs during customer interactions.
SALESPERSON
KOHL'S
04.2015 - 11.2016
- Welcomed customers entering the store and responded promptly to inquiries and complaints, ensuring satisfaction and loyalty
- Reviewed and authorized payments for invoices or return of merchandise
- Tracked and assessed sales activities to confirm that customers received satisfactory service and quality goods
- Managed all inventory stock and placed replenishment orders when inventory dropped to a specific level
- Demonstrated merchandise as well as explained proper use, operation, and care to customers.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Implemented effective sales strategies to maximize revenue generation.
- Expanded customer base through targeted prospecting and networking efforts.
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
Education
Bachelor of Science - Supply Chain And Operations Management
Metropolitan State University
St Paul, MN05.2021
Skills
- Transportation Management
- Warehouse Management
- Stakeholder relationships
- Materials Tracking
- SAP ERP/ EWM
- SAP Experience
- Inventory Management
- ERP systems proficiency
- Teamwork and Collaboration
Certification
Timeline
Supply Chain Analyst
Russell Tobin and Associates LLC
01.2023 - Current
Warehouse Receiving
Bird & Cronin, LLC
05.2022 - 12.2022
MERCHANDISE ASSOCIATE
Sam's Club
12.2016 - 05.2022
SALESPERSON
KOHL'S
04.2015 - 11.2016
Bachelor of Science - Supply Chain And Operations Management
Metropolitan State University
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