MICHAEL A. HARAKAL
HOUSTON
Summary
Knowledgeable Business Development and Territory Sales Leader with background in driving sales growth and expanding market territories. Proven track record of building strong client relationships and identifying new business opportunities. Demonstrated expertise in strategic planning and negotiation to meet and exceed sales targets.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
Shields Professional Vehicles
12.2024 - 08.2025
- Secured 80% of all new client accounts, generating over $225K+ in first-quarter sales.
- Delivered tailored fleet solutions for funeral transport, including hearses, limousines, and vans.
- Represented the company at TFDA and IFDA trade shows, increasing brand recognition across Texas markets.
- Cultivated relationships with key clients, resulting in increased customer loyalty.
- Maintained a 97% customer satisfaction rating through proactive communication and follow-up.
- Drove business growth across Houston, San Antonio, and Corpus Christi, consistently surpassing revenue objectives.
Territory Sales Manager
Asset Protection Solutions/Ergon Armor
10.2023 - 10.2024
- Expanded Texas industrial market presence, achieving 30% regional sales growth.
- Converted one-third of qualified meetings into closed contracts, exceeding goals by 75%.
- Conducted technical sales presentations aligning coating systems with engineering specifications.
- Built long-term client relationships through industry events and the Houston Coating Society.
- Delivered 95% customer satisfaction through proactive account management and follow-up support.
Inside Sales
Industrial Tent Systems
04.2023 - 10.2023
- Drove 20% year-over-year sales growth through strategic lead sourcing and consistent outbound activity.
- Conducted 50 cold calls daily and executed targeted email campaigns to generate new opportunities.
- Qualified leads using industry databases (ZoomInfo, Industrial Info Resources) to improve conversion rates.
- Collaborated with account managers to accelerate deal closure and strengthen client acquisition efforts.
- Increased sales revenue by implementing strategic inside sales initiatives and building strong customer relationships.
Business Development Specialist
Integrity Funeral Home
05.2022 - 04.2023
- Achieved 130% of monthly quotas, including a record $160K month in April 2023.
- Built partnerships with senior community centers, increasing local brand awareness and sales by 15%.
- Organized and led community outreach events including seminars, boosting engagement by 20%.
- Delivered value-driven consultations and served as guest speaker at industry expos.
- Analyzed market trends to identify new business opportunities and customer needs for service enhancement.
Business Development Specialist
South Park Funeral Home
08.2021 - 05.2022
- Surpassed 120% of monthly sales goals, averaging $14,500 per contract.
- Secured 60% of total business through new client prospecting across multiple outreach channels.
- Designed and launched personal sales website (thefuneralkru.com), driving a 20% increase in lead generation.
- Mentored peers on prospecting and closing techniques to elevate team performance and sales consistency.
- Implemented targeted marketing campaigns that increased client engagement and service inquiries.
Business Development Specialist
Calvary Hill Funeral Home
09.2014 - 12.2020
- Exceeded 2019 quota records, generating over $850K in individual sales and $330K in team sales.
- Closed 15 Private Estate Properties valued at $30K - $60K each.
- Earned multiple Century Club Awards for exceptional sales volume and client satisfaction.
- Championed territory growth through cold calling, door-to-door outreach, and community networking.
- Maintained customer cancellation rate under 10%.
Education
Bachelor of Science - Business Administration/Business Management
Slippery Rock University of Pennsylvania
Slippery Rock, PA05.2006
Skills
- CRM Systems
- Lead prospecting
- Customer relationship management
- Deal closing
- Microsoft Office Suite (Word, Excel, PowerPoint, Access)
- Market and competitive analysis
- Territory expansion
- Critical Thinking
- Contract negotiation
- Sales closing
- Territory growth
- Business growth and retention
- Strategic planning
Accomplishments
- Achieved $225K+ in Q1 revenue after securing 80% of new client accounts at Shields Professional Vehicles.
- Grew regional industrial sales by 30%, exceeding annual revenue goals by 78% at Ergon Armor.
- Increased lead generation by 20% through website development and digital prospecting strategies.
- Achieved and supported > 95% customer satisfaction across multiple territories by implementing proactive account management strategies.
Certification
- Texas State Pre-Arrangement Life Insurance Agent, - Nov. 2014 – Current
- Luktupfah Muay Thai School – Bangkok, Thailand – June 2021
- Certificate of Muay Thai Teacher, Assistant Kru
- Grant Cardone University – April 2023
- Houston Coating Society Member – Oct. 2023
- Integrity Solutions Sells Graduate – June 2025
- Transportation Worker Identification Credential (TWIC) – Expires June 2028
Timeline
Territory Sales Manager
Shields Professional Vehicles
12.2024 - 08.2025
Territory Sales Manager
Asset Protection Solutions/Ergon Armor
10.2023 - 10.2024
Inside Sales
Industrial Tent Systems
04.2023 - 10.2023
Business Development Specialist
Integrity Funeral Home
05.2022 - 04.2023
Business Development Specialist
South Park Funeral Home
08.2021 - 05.2022
Business Development Specialist
Calvary Hill Funeral Home
09.2014 - 12.2020
Bachelor of Science - Business Administration/Business Management
Slippery Rock University of Pennsylvania
PROFESSIONAL HIGHLIGHTS
- Achieved $225K+ in Q1 revenue after securing 80% of new client accounts at Shields Professional Vehicles.
- Grew regional industrial sales by 30%, exceeding annual revenue goals by 78% at Ergon Armor.
- Increased lead generation by 20% through website development and digital prospecting strategies.
- Achieved and supported >95% customer satisfaction across multiple territories by implementing proactive account management strategies.
CORE COMPETENCIES
- B2B & B2C Consultative Sales
- Strategic Business Development
- Industrial Market Growth
- Strategic Prospecting & Partnerships
- Pipeline & Forecast Management
- Contract Negotiation
- CRM Platforms (Salesforce, HubSpot)
- Trade Show Representation
- Cross-Functional Collaboration
- Client Retention
- Key Account Development
- Technical Sales
- Lead Generation
- Risk Management
- SWOT Analysis
- Account Management