Strategic and performance-driven Sales & Business Management Leader with over 6 years of experience delivering revenue growth, operational excellence, and high client satisfaction across telecommunications, consulting, and service-based industries. Licensed Regulated Canadian Immigration Consultant (RCIC) with formal RCIC training and entrepreneurial experience managing multiple businesses.
Demonstrated expertise in sales leadership, client acquisition, business operations, and marketing strategy, complemented by technical knowledge in programming, digital content creation, and multilingual communication. Known for innovative problem-solving, people-first leadership, and data-driven decision-making.
Seeking to leverage a combination of sales management, business strategy, and operational expertise in a Sales Manager role.
Overview
11
11
years of professional experience
Work History
Founder & Director
Self-Employed / Licensed RCIC
12.2019 - Current
Founded and operate a licensed immigration consulting firm, managing full-cycle client services from consultation to case submission under CICC regulations.
Built a strong referral-based client network, achieving a 90% retention rate.
Designed digital marketing campaigns leveraging SEO and Google Ads, increasing monthly client leads by 40%.
Partnered with employers and agencies to provide work permit, study permit, and PR application services.
Oversaw business operations, financial planning, and team coordination while ensuring regulatory compliance.
Operations & Delivery Manager
1230424 BC Ltd.
01.2020 - 01.2022
Managed a last-mile delivery service with 5+ drivers, overseeing logistics, route planning, and client contracts.
Streamlined operations, reducing delivery delays by 25%.
Recruited and trained staff, maintaining high customer satisfaction and compliance with BC regulations.
Handled budgeting, payroll, and supplier relationships to ensure profitability.
Founder & Operations Manager
Pramukh Building Maintenance
01.2019 - 01.2022
Founded and scaled a commercial and residential cleaning service business, achieving a 50% revenue growth over two years.
Negotiated service contracts with corporate clients and property managers.
Managed recruitment, scheduling, and performance of multiple cleaning teams.
Implemented workflow improvements and quality assurance protocols, reducing service complaints by 30%.
Regulated Canadian Immigration Consultant (RCIC) Program
RCIC Training
04.2019 - 11.2019
Completed intensive RCIC certification program covering Canadian immigration law, policies, ethics, and case management.
Gained practical skills in client consultation, immigration applications, and compliance with CICC regulations.
Sales Manager
Cellular Sales BC Ltd. (Bell Mobility)
03.2015 - 03.2019
Led corporate and retail sales operations, managing a high-performing team responsible for business account development across the Lower Mainland.
Consistently exceeded regional sales targets by 30–35%.
Developed and executed strategic sales plans, expanding B2B accounts and recurring revenue.
Conducted training workshops for new hires to enhance consultative selling and negotiation skills.
Collaborated with marketing teams on promotions to improve brand reach and corporate partnerships.
Analyzed market trends and competitor activity to identify growth opportunities.
Education
Master of Business Administration (MBA) - Marketing & International Business
Fairleigh Dickinson University
Vancouver, BC
01.2014
Bachelor of Engineering - Mechanical Engineering
IIST Indore
01.2012
Skills
Sales Leadership & Strategic Planning
Corporate & B2B Sales
Business Development & Account Growth
Client Relationship Management & Retention
Negotiation & Contract Management
Team Leadership, Coaching & Performance Optimization
Marketing Campaigns & Brand Promotion
Digital Content Creation & Personal Branding
CRM Management (Salesforce, HubSpot)
Market Research & Competitive Intelligence
Technical Skills: C, C (certified)
Microsoft Office Suite Salesforce HubSpot Google Analytics CRM & ERP Systems
C & C Programming (Certified)
Digital Marketing, Content Creation & Video Editing
Data Reporting & Process Optimization
LANGUAGES
English – Fluent
Hindi – Fluent
Punjabi – Fluent
Gujarati – Fluent
Timeline
Operations & Delivery Manager
1230424 BC Ltd.
01.2020 - 01.2022
Founder & Director
Self-Employed / Licensed RCIC
12.2019 - Current
Regulated Canadian Immigration Consultant (RCIC) Program
RCIC Training
04.2019 - 11.2019
Founder & Operations Manager
Pramukh Building Maintenance
01.2019 - 01.2022
Sales Manager
Cellular Sales BC Ltd. (Bell Mobility)
03.2015 - 03.2019
Master of Business Administration (MBA) - Marketing & International Business
Real Estate Sales Professional at Self Employed- Licensed with Realty One Group ZoomReal Estate Sales Professional at Self Employed- Licensed with Realty One Group Zoom