Summary
Overview
Work History
Education
Skills
Websites
Workauthorization
Languages
Languages Spoken
Timeline
Generic

Mahbobullah Rahmani

Alexandria,Virginia

Summary

I am highly motivated and enthusiastic about learning and growing professionally. With a Master's degree in Business Administration and over three years of experience in the logistics, banking and services industries. In addition, I possess strong communication and interpersonal abilities, which help me build strong relationships with clients, vendors, and team members. Being results-driven and passionate about self-development and work efficiency, I am committed to achieving success in my professional career.

Overview

14
14
years of professional experience

Work History

Store Consultant

FedEx
Vienna, VA
01.2024 - Current
  • Follows instructions of supervisors and assists other team members in performing store functions
  • Assists in the training of store team members
  • Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
  • Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
  • Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
  • Ensures all customer problems are resolved quickly and to the satisfaction of the customer
  • Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
  • Ensures confidentiality of customer data and careful handling of documents, media, and packages
  • Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
  • Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
  • Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Retail Sales Associate

Macy's
Springfield, Virginia
10.2023 - 01.2024
  • Engage with customers to understand their needs and demonstrate knowledge of products to build sales and minimize returns
  • Offer personalized recommendations and suggest complementary products to enhance the customer's shopping experience
  • Support customers who are using devices to shop and compare
  • Participate in ongoing product knowledge training through both technology and vendor partners
  • Use point of sale technology and applications to assist in selling and fulfilling of customer orders
  • Perform all aspects of the fulfillment process, including picking, packing, labeling, shipping and Buy online, Pickup in Stores (BOPS)
  • Ensure proper processing, presentation, organization, storing and replenishment of stock
  • Adhere to asset protection programs and procedures to ensure audit compliance

Outside Sales Executive

Noor Khan Abri Trading (Afghanistan Natural Dry Fruits)
New Delhi, India
06.2021 - 11.2022
  • Attended conferences, trade shows, seminars and other events to promote company's products and services.
  • Greeted and assisted customers to foster positive experiences.
  • Built strong relationships with vendors and suppliers to ensure availability of products at optimal costs.
  • Identified areas of improvement in existing processes related to outside sales operations.
  • Participated in regular team meetings to discuss progress against objectives and share best practices.
  • Maintained accurate records of all sales activities including customer contacts, follow-ups, sales quotes, orders processed.
  • Developed long-term relationships with key customers by providing personalized service and support.
  • Kept personal relationships with clients through frequent visits.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.

Office Administrator

Social Council of Shaikh Zayed Residency Complex
09.2017 - 07.2019
  • Greeted visitors warmly, handled inquiries and provided general information about the council activities.
  • Scheduled appointments for senior Council member.
  • Composed correspondence such as letters, emails, memos, reports and other documents.
  • Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services.
  • Organized and maintained filing systems, including electronic databases and records.
  • Answered incoming calls in a professional manner, directed callers to appropriate member, or took messages as needed.
  • Organized monthly staff meetings ensuring agendas were distributed in advance.
  • Performed clerical duties such as photocopying, faxing and scanning documents.

Research Analyst

Pivotal B2B LeadGen Advertising Agency
11.2017 - 03.2018
  • Provided potential business leads through a variety of marketing channels for marketers and businesses for specific short-time projects
  • Conducted client or market surveys to obtain information about potential leads.
  • Maintained lead generation database, developed a strong knowledge of the company's products and services to facilitate the sales Process.
  • Developed and used specific methodologies for collecting and analyzing marketing data.
  • contact prospects and qualified leads, and provided accurate and timely information to management to finalize the sales.

Procurement Officer

Qahar Azizi Construction Company (QACC)
03.2011 - 04.2013
  • Overseeing activities of the Purchasing department staff.
  • Maintaining updated records of stocks.
  • Negotiated contracts with vendors in order to secure the most favorable terms possible.
  • Implemented strategies for reducing costs associated with purchasing goods and services without compromising on quality or service level agreements.
  • Monitoring and meeting with suppliers when needed, and coordinating with staff, operations personnel, and outside agencies to ensure materials, equipment, and services are available when needed.

Education

Master in Business Administration (Banking and Insurance) -

Punjab University
Chandigarh, India
09-2021

Bachelor in Business Administration (Finance) -

Savithri Bhai Phule (Pune) University
Pune, India
01.2017

Diploma In information Technology (DIT) -

University of Kardan
Kabul, Afghanistan
01.2011

High School Diploma -

Ghulam Haidar Khan High School
Kabul, Afghanistan
10-2010

Skills

  • Teamwork and collaboration
  • Problem Solving
  • Time Management
  • Computer Skills
  • Client Relationships
  • Communication & Interpersonal Skills
  • Curious, Empathetic, and willing to learn
  • Ability to Work Under Pressure
  • Research expertise
  • Presentation skills

Websites

Workauthorization

Fully Authorized to Work in the US- No Visa Sponsorship Required

Languages

  • English
  • Farsi/Dari
  • Pashto
  • Hindi

Languages Spoken

English
Full Professional
Persian
Native/ Bilingual
pashto
Professional
Hindi
Professional
Urdu
Professional

Timeline

Store Consultant

FedEx
01.2024 - Current

Retail Sales Associate

Macy's
10.2023 - 01.2024

Outside Sales Executive

Noor Khan Abri Trading (Afghanistan Natural Dry Fruits)
06.2021 - 11.2022

Research Analyst

Pivotal B2B LeadGen Advertising Agency
11.2017 - 03.2018

Office Administrator

Social Council of Shaikh Zayed Residency Complex
09.2017 - 07.2019

Procurement Officer

Qahar Azizi Construction Company (QACC)
03.2011 - 04.2013

Master in Business Administration (Banking and Insurance) -

Punjab University

Bachelor in Business Administration (Finance) -

Savithri Bhai Phule (Pune) University

Diploma In information Technology (DIT) -

University of Kardan

High School Diploma -

Ghulam Haidar Khan High School

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Mahbobullah Rahmani