MAHBUBUR RAHMAN
Salesman
Doha,DA
Summary
Diligent Storekeeper with highly developed skills in inventory management, customer service and stockroom layouts. Track record of successfully investigating and resolving customer complaints and maintaining pre-determined stock levels. Focused on consistently offering friendly, engaging service to over customers daily.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Storekeeper
Al abanos trading and engineering
Doha, Doha
07.2020 - Current
- Assisted customers by answering questions and suggesting merchandise.
- Trained and supervised all new associates in grocery, produce and administrative departments.
- Operated forklifts and hand trucks to restock department supply locations.
- Received, merchandised and arranged all shop items for visual display.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Documented shipping and receiving records to confirm receipt of orders.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
Salesman
Al abanos trading and engineering
Doha, Doha
01.2019 - 06.2020
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Retail Salesman
Wathnan mall,Muaither
Doha, Doha
01.2018 - 12.2018
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Tracked down hard-to-find merchandise at diverse locations.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Retail Salesman
Zone center,Muaither
Doha, Doha
01.2017 - 12.2017
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Tracked down hard-to-find merchandise at diverse locations.
- Informed customers of current store promotions to encourage additional sales purchases.
- Supported efficient and timely replenishment of sales floor merchandise.
Receptionist
Concept interior design
Doha, Doha
01.2016 - 12.2016
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
- Scheduled and confirmed appointments and meetings for senior management team.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Liaised with vendors, contractors and professional services personnel to properly process orders.
- Answered and quickly redirected large volume of calls on central system.
- Resolved customer problems and complaints.
Education
H.S.C - Commerce
KULAURA DEGREE COLLEGE
04.2013 - 04.2013
S.S.C - Commerce
MAHTAB SHHAYERA HIGH SCHOOL
02.2011 - 02.2013
Skills
Sales and marketing strategies
Client presentations
Account servicing
Network development
Distribution and warehousing
Warehouse Logistics
Shipping and receiving
Timeline
Storekeeper
Al abanos trading and engineering
07.2020 - Current
Salesman
Al abanos trading and engineering
01.2019 - 06.2020
Retail Salesman
Wathnan mall,Muaither
01.2018 - 12.2018
Retail Salesman
Zone center,Muaither
01.2017 - 12.2017
Receptionist
Concept interior design
01.2016 - 12.2016
H.S.C - Commerce
KULAURA DEGREE COLLEGE
04.2013 - 04.2013
S.S.C - Commerce
MAHTAB SHHAYERA HIGH SCHOOL
02.2011 - 02.2013