Overview
Work History
Education
Accomplishments
Timeline
Generic

Mahdi Daud

Pittsburgh,PA

Overview

11
11
years of professional experience

Work History

Lead Tech Product Manager

Optum
Pittsburgh, PA
09.2022 - Current
  • Led a team of 20+ engineers, managing roadmaps and prioritizing backlogs. Delivered $100M in chargebacks through strategic product alignment across Big Data and infrastructure teams.
  • Spearheaded a $25M cost-saving initiative through server consolidation, cloud migration, and infrastructure optimization, improving system performance and resilience by 20%.
  • Designed and implemented an advanced data management tool, reducing redundancies by 10–50% and improving storage efficiency and operational performance.
  • Orchestrated the launch of a Databricks platform, introducing advanced machine learning capabilities that drove data-driven decisions and contributed to a $50M increase in revenue.
  • Implemented a targeted product advertising strategy using behavioral data, resulting in a 300% increase in sign-ups and improved product adoption and engagement.
  • Managed and resolved security vulnerabilities across all data products, ensuring robust and secure platform
  • Spearheaded the implementation of security protocols and firewalls for the new Databricks platform, ensuring a secure and compliant infrastructure.performance.

Senior Product Manager

FedEx
Pittsburgh, PA
04.2020 - 09.2022
  • Delivered a $50M operational cost savings roadmap for the Facility Management Tool, enhancing asset tracking and utilization.
  • Championed the development and deployment of machine learning models, resulting in a 27% reduction in customer churn and a 31% decrease in operational defects.
  • Led the agile transformation and product development for Linehaul operations, achieving a 200% increase in feature deployment frequency with a streamlined bi-weekly sprint cadence.
  • Mentored a team of 7 Product Managers, providing tailored training and career development plans, which significantly improved team productivity and leadership skills.

Product Manager

FedEx
Pittsburgh, PA
11.2018 - 04.2020
  • Spearheaded modernization of a $35B Transportation Management System, enhancing operational efficiency by 50% through automated workflows and process optimization.
  • Overhauled user interfaces for package and trailer management systems, driving a 30% reduction in operational costs within six months by improving accessibility and functionality.
  • Transformed the TMS platform from supporting one core product to a portfolio of 10 integrated offerings, boosting engineering efficiency and scalability across multiple business lines.

Product Manager

Thermo Fisher Scientific
Pittsburgh, PA
10.2015 - 11.2018
  • Directed strategic marketing initiatives for a $100M e-commerce business, deploying data-driven display ad campaigns that increased customer visits by 30% and enhanced retention.
  • Managed the seamless integration of Alfa Aesar with ThermoFisher.com, adding $75M in incremental revenue by aligning product catalogs and enhancing site navigation.
  • Conducted A/B testing to optimize 50+ feature deployments, resulting in a 20% improvement in user engagement and conversion rates.
  • Led A/B testing for features on ThermoFisher.com & CDP, resulting in 50+ feature deployments

Product Manager

PNC Banke
Pittsburgh, PA
02.2014 - 10.2015
  • Oversaw digital product delivery across mobile banking, online banking platforms, and credit card services, ensuring a seamless and secure user experience for millions of customers.
  • Collaborated with cross-functional teams in a tech rotational program, gaining expertise in project management, data analytics, business analysis, and software engineering.

Education

MBA - Candidate

Robert Morris University
Pittsburgh, PA
12-2027

Bachelors -

University of Pittsburgh
Pittsburgh, PA
12-2012

Accomplishments

  • Technical Skills: Product Management Certificate (Cornell), SQL, Jira, Confluence, Microsoft Office, ML/AI, Big Data
  • ToolsandSystems:Databricks,Azure,ServiceNow,Grafana,BigData,CloudInfrastructure,PowerBI,andAdTech
  • Yabas Middle Eastern Restaurant: Founded a restaurant that achieved $30K in monthly revenue and 20% weeklygrowth in new customers within 6 months, leveraging Google, DoorDash, Grubhub, and Uber ads to drive business growth
  • FunFacts:1of10siblings,Traveledto13countries,FoundedinvestingaccountonTwitteramassingover20Kfollowers

Timeline

Lead Tech Product Manager

Optum
09.2022 - Current

Senior Product Manager

FedEx
04.2020 - 09.2022

Product Manager

FedEx
11.2018 - 04.2020

Product Manager

Thermo Fisher Scientific
10.2015 - 11.2018

Product Manager

PNC Banke
02.2014 - 10.2015

MBA - Candidate

Robert Morris University

Bachelors -

University of Pittsburgh

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Mahdi Daud