Mahdi Jawad
Company Representative
Haret Hreik
Summary
Proven track record in enhancing customer engagement and sales at Perfume Commercial Center, showcasing strong negotiation skills and a goal-oriented mindset. Excelled in strategic management and brand awareness, adept in multilingual communication. Achieved significant upselling success, demonstrating hardworking capabilities and the ability to thrive under pressure.
Overview
4
4
years of professional experience
Work History
Company Representative
Perfume Commercial Center
09.2023 - Current
- Managed communication with potential and existing clients, ensuring a high level of customer service.
- Coordinated order preparation and checkout processes efficiently.
- Handled financial transactions, including receiving payments.
- Strategically upsold products to clients, enhancing their purchasing experience and quantity.
- Provided comprehensive information about the full range of products.
- Conducted online marketing campaigns to promote products.
Waiter
Gavi, Beirut
08.2022 - 09.2023
- Delivered exceptional customer service in a 5-star dining environment, building strong PR with clients.
- Upsold menu items and guided customers to finding out what they would like to order.
- Maintained a clean and organized work area, adhering to health and safety standards.
Barista
Cafe 77
03.2020 - 06.2020
- Got familiar with menu items and prepared drinks and deserts for customers.
- Sought to provide customer satisfaction, and got customer reviews about items.
Education
BBA - MIS
Lebanese International University
Salim Slem 05.2001 -
BBA - Digital Marketing
USAL
Ghobeiry 05.2001 -
Skills
- Strong negotiation skills
- Brand Awareness
- Goal-oriented mindset
- Strategic management
- Always on time
- Multilingual
- Hardworker and work under pressure
Timeline
Company Representative
Perfume Commercial Center
09.2023 - Current
Waiter
Gavi, Beirut
08.2022 - 09.2023
Barista
Cafe 77
03.2020 - 06.2020
BBA - MIS
Lebanese International University
05.2001 -
BBA - Digital Marketing
USAL
05.2001 -
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