MAHEEN KHALID
Richmond,TX
Summary
Skilled in analyzing and improving computer systems to enhance business operations. Experience includes identifying system requirements, designing solutions, and integrating software applications to optimize workflow and increase efficiency. Strengths encompass strong analytical skills, adept problem-solving abilities, and proficiency in developing user-friendly solutions. Contributed to significant improvements in system functionality and user satisfaction in previous roles.
Overview
5
5
years of professional experience
Work History
IT/Software Analyst
Blackmore Partners Inc
07.2022 - 08.2023
- Troubleshoot and resolve system hardware, software and networking issues
- Have worked with web debugging tools
- Assist team with testing code in multiple browsers
- Manage technical integration with third party services
- Redesign and develop the company's existing website
Shift supervisor
CVS Pharmacy
03.2021 - 06.2022
- Receiving payment by cash, credit cards, vouchers, or automatic debits
- Assisting customers by providing information and resolving their complaints
- Counting money in cash drawers at the beginning and end of shifts
- Answering customer's questions and providing information on procedure and policies
- Operating telephone switchboard to answer, screen, or forward calls
- Greeted and assisted customers with identifying prices of goods and services
- Reporting sales to managers
- Assigns tasks and responsibilities to staff members
- Enforces company policy and procedures
- Supervises employees and provides guidance
- Responsible for ensuring that all employees adhere to company standards of conduct and ethics
- Performs other duties as assigned
Middleware Engineer
Sapphire Consulting Services
02.2019 - 12.2020
- Worked with an agile team to develop, test and maintain web-based business applications
- Application of C/ java programming and computer architecture to enhance business efficiency and insights
- Worked on Oracle JDeveloper 12c to build service-oriented applications
- Developed enterprise applications using Oracle Application Development Framework
Intern
Pak Qatar Takaful
11.2018 - 01.2019
- Managed all administrative work for the office
- Managed office functions, including records, reports, filing, and invoices
- Creating Presentations and marketing material for clients
- Managed reports and created worksheets in Excel
Education
Bachelor of Science - Computer Engineering
Sir Syed University of Engineering and Technology
Karachi12.2018
Skills
- SQL
- HTML/CSS
- PHP
- Tableau
- Excel/Google sheets
- Salesforce
- HubSpot
Timeline
IT/Software Analyst
Blackmore Partners Inc
07.2022 - 08.2023
Shift supervisor
CVS Pharmacy
03.2021 - 06.2022
Middleware Engineer
Sapphire Consulting Services
02.2019 - 12.2020
Intern
Pak Qatar Takaful
11.2018 - 01.2019
Bachelor of Science - Computer Engineering
Sir Syed University of Engineering and Technology
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