Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
26
26
years of professional experience
Work History
LPN
North Broward Bureau Jail
07.2022 - Current
Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
Reduced medication errors by accurately administering medications and diligently verifying patient information.
Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
Food Service Worker
Chipotle Mexican Grill
02.2018 - 03.2020
Enhanced customer satisfaction by maintaining a clean and organized dining area.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Delivered exceptional service by promptly addressing customer concerns and special requests.
Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Food Service Director
Buckingham Pavilion Nursing Center
05.1998 - 06.1999
Improved customer satisfaction by implementing new menu options and providing excellent food presentation.
Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
Achieved cost savings by negotiating contracts with suppliers, reducing food waste, and streamlining operations when possible.
Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
Collaborated with other departments to develop cross-functional partnerships that improved overall facility operations and efficiency.
Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
Worked with qualified chef to diversify menu with new offerings.
Implemented effective inventory control systems to reduce food spoilage and waste.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Purchased food and cultivated strong vendor relationships.
Maximized quality assurance by completing frequent line checks.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.