Maher Gendi Khalil
Fort Worth,TX
Summary
My academic background and personal skills allow me the opportunity of growth in a responsible position in a well-established organization. Reliable Area Manager, successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. A leader who can communicate well and work well with others, as demonstrated by their 8 years of experience in managing.
Overview
8
8
years of professional experience
Work History
Area manager
Amazon
10.2020 - Current
- Increased team productivity by streamlining processes and implementing more efficient systems.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
Shift lead
Hyatt Hotels and Resorts
01.2018 - 01.2020
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Managed staff schedules effectively, resulting in reduced overtime costs without sacrificing customer experience or employee satisfaction.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
HR Manager
Good Shepherd Hospital
01.2016 - 01.2017
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
Education
Communications Diploma - Communication Skills
Benisuef University
Egypt01.2015
Bachelor Degree - Graphic Design
Minia University
Egypt05.2001
Skills
- Creative
- Ability to organize time and team management
- Ability to complete the work required under different pressures
- Business Development and Planning
- Operations Management
- Staff Scheduling
- Customer Relationship Management
- Sales Expertise
- Problem-Solving
- Decision-Making
Languages
Arabic
Native or Bilingual
Timeline
Area manager
Amazon
10.2020 - Current
Shift lead
Hyatt Hotels and Resorts
01.2018 - 01.2020
HR Manager
Good Shepherd Hospital
01.2016 - 01.2017
Communications Diploma - Communication Skills
Benisuef University
Bachelor Degree - Graphic Design
Minia University
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