Mahesh Inder Kaushal
Bayonne,NJ
Summary
Analytical Senior Business Analyst with expertise in designing and implementing business operations systems. Proven track record of enhancing organizational productivity and efficiency through strategic planning, project management, and team collaboration. Successfully streamlined processes and improved system functionality in previous roles, consistently delivering projects on time and within budget while engaging stakeholders at every level. Aims to leverage analytical skills to drive impactful business solutions in future endeavors.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Operations Specialist
WCG Clinicals
Princeton, NJ
06.2024 - Current
- Partnered with cross-functional business leaders to identify business priorities and coordinated with suppliers to negotiate cost, quality and service.
- Created solution-based presentations for customer meetings.
- Tracked customer satisfaction levels through surveys or other methods of feedback gathering.
- Prepared documents, manuals and help sheets for network installations.
- Utilized various tools to track and analyze data, while consistently looking for ways to improve, streamline and automate processes.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Designed detailed workflows that outlined each step involved in completing a task or project.
- Created and presented reports to provide data to stakeholders and management.
- Created performance reports for senior leadership team on a regular basis.
- Facilitated cross-functional collaboration between departments in order to achieve organizational goals.
- Maintained positive working relationship with fellow staff and management.
- Developed matrix to determine level of accuracy for processes.
- Facilitated training sessions for new employees on company policies and procedures.
- Recommended suggestions and improvements based on data analysis.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Analyzed current business processes and identified areas for improvement.
Senior Business Analyst
Renew Financial
Oakland, CA
06.2021 - 03.2024
- Suggested changes to senior management using analytics to support recommendations and actively participated in the implementation of approved changes.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Assessed programs to identify risks or problems to determine appropriate responses.
- Undertook comprehensive project management duties, ensuring timely delivery of project objectives.
- Performed root cause analysis to determine underlying issues in complex problems.
- Conducted gap analysis between current state processes and desired future state processes.
- Gathered performance metrics from different sources including surveys, focus groups.
- Collaborated with IT teams on the development of applications based on business requirements.
- Defined business requirements and reported them back to stakeholders.
- Created data flows to illustrate the flow of information between various stakeholders.
- Performed daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
- Managed requirements traceability information and tracked requirements status throughout the project.
Business Analyst
Mount Sinai
New York, New York
07.2019 - 06.2021
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Translated user needs into actionable items that could be addressed by IT teams.
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
- Provided technical support during user acceptance testing cycles.
- Defined business requirements and reported them back to stakeholders.
- Collaborated with stakeholders across departments to define requirements for new projects.
- Assessed potential risks, identified risk mitigation strategies, and implemented risk control measures.
- Facilitated brainstorming sessions with cross-functional teams for problem solving activities.
- Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
- Mapped and documented interfaces between legacy and new systems.
- Monitored project timelines and budgets by tracking milestones, deliverables, tasks.
Business Analyst
Bristol Myers Squibb
New York, New York
07.2017 - 06.2021
- Managed requirements traceability information and tracked requirements status throughout the project.
- Evaluated business processes for improvement opportunities through automation or streamlining.
- Drafted functional specifications documents outlining project scope, objectives and deliverables.
- Analyzed existing systems and processes to identify areas of improvement.
- Generated standard or custom reports summarizing business, financial or economic data.
- Gathered feedback from end users regarding usability issues related to applications or systems.
- Presented complex technical concepts in clear manner suitable for non-technical audiences.
- Established reporting criteria and standards to effectively maintain data integrity.
- Utilized SQL queries to extract relevant data from databases for report generation.
- Monitored KPIs to identify inefficiencies and risks.
- Utilized advanced Excel formulas and functions to support infrastructure.
- Prepared graphs, spreadsheets and reports for presentations.
- Scheduled meetings to address exception reporting issues and solutions.
Associate Business Analyst
Regeneron Pharmaceuticals Inc
New York, New York
06.2016 - 07.2017
- Coordinated with IT teams to ensure smooth deployment of new technologies into production environments.
- Conducted gap analysis between existing systems and proposed changes to identify areas for improvement.
- Maintained library of model documents, templates or other reusable knowledge assets.
- Managed diverse projects for data capture, storage and forecast analysis.
- Gathered and organized data to analyze current industry trends.
- Prepared presentations summarizing key findings from research activities for senior management review.
- Facilitated design sessions with the implementation team to define the solution.
- Reviewed and analyzed business requirements to develop detailed functional specifications.
- Documented operational procedures for new systems implementations.
- Analyzed customer feedback from surveys and focus groups to gain insights into product and service offerings.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
LPU
India04-2012
Skills
- Data analysis
- Project management
- Process improvement
- Cross-functional collaboration
- Workflow design
- Risk assessment
- Requirements gathering
- Presentation skills
- Problem solving
- Stakeholder communication
- Performance reporting
- Attention to detail
- Idea development and brainstorming
- Report generation
- Analytical skills
- File management
- Effective communication
- Teamwork
- Active listening
- Adaptability
- Team collaboration
- Database updates
- Business analysis
- Experience in leadership
- Multitasking capacity
- Stakeholder management
- Written communication
- Microsoft Expert
- SQL
- Visio
- Power BI
- JIra
- Mondaycom
Certification
- Certified Bussines Analyst Professional
References
References available upon request.
Timeline
Business Operations Specialist
WCG Clinicals
06.2024 - Current
Senior Business Analyst
Renew Financial
06.2021 - 03.2024
Business Analyst
Mount Sinai
07.2019 - 06.2021
Business Analyst
Bristol Myers Squibb
07.2017 - 06.2021
Associate Business Analyst
Regeneron Pharmaceuticals Inc
06.2016 - 07.2017
Bachelor of Science - Electrical, Electronics And Communications Engineering
LPU
Similar Profiles
Chidalu Gift AchukwuruChidalu Gift Achukwuru
Healthcare support worker at WCG HealthcareHealthcare support worker at WCG Healthcare
Olugbenga AbodunrinOlugbenga Abodunrin
Implementation Project Manager, IT at WCG ServicesImplementation Project Manager, IT at WCG Services
Sarah CoffeeSarah Coffee
Neurocognitive Data & Certification Specialist at WCG ClinicalNeurocognitive Data & Certification Specialist at WCG Clinical