Mahesh Nair
Austin,TX
Summary
Highly accomplished professional with over 23 years of experience in Program Management, Development, Quality Assurance Management, and Product Integration. Skilled in guiding cross-functional teams and spearheading strategic initiatives to successful conclusions. Recognized for a results-oriented mindset, outstanding leadership abilities, and a dedication to delivering top-notch solutions. Passionate about fostering an inclusive culture and motivating diverse global teams. Proficient in using independent decision-making skills and sound judgment to positively impact organizational success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
SENIOR PROGRAM MANAGER
AGN Consultants Inc
09.2022 - Current
- Developed and managed technical program plans and roadmaps that supported business objectives
- Leveraged program management expertise to create detailed schedules, identify resource requirements, and set achievable milestones for projects
- Created detailed project/program plans and timelines for program development initiatives
- Managed development and technical teams across multiple geographic locations in order to deliver projects on time and within budget constraints
- Conducted regular meetings with stakeholders to review progress, identify risks, and resolve issues
- Organized customer feedback surveys which provided valuable insights into areas of improvement
- Established key performance indicators for measuring success of projects against set goals and objectives
- Negotiated contracts with vendors and suppliers in order to secure favorable terms and pricing structures
- Led initiatives which improved operational efficiency by streamlining workflows and automating manual tasks
- Monitored progress against project plans and timelines ensuring deadlines are met within budget constraints
- Spearheaded multiple projects from concept through completion while successfully managing budgets and timelines on each project.
- Collaborated with development teams, external customers, and product line management to verify delivery of desired quality requirements to distributors.
SENIOR PRODUCT INTEGRATION MANAGER
Black Knight Inc (Former BU of Fidelity National Financial)
04.2013 - 05.2022
- Successfully managed multiple programs simultaneously, ensuring all deliverables were met on time and within budget
- Conducted regular meetings with team members to review progress and address any issues or concerns
- Collaborated with executive team to ensure program alignment with organizational objectives
- Created reports tracking key performance indicators related to program objectives
- Collaborated with leadership to establish implementation methods and governance
- Created detailed project plans, including timelines, milestones, resource allocations, and risk management plans
- Developed programs supporting organization's strategic direction
- Utilized Agile methodology for software development initiatives
- Developed existing team into high productivity, results-oriented unit through creative initiatives
- Implemented continuous delivery pipelines for automated deployments of integrations
- Performed gap analysis between existing systems and target environments to determine appropriate migration strategies
- Ensured adherence to best practices in data modeling, coding standards, and design principles
- Conducted code reviews to ensure quality assurance standards were met prior to deployment
- Managed vendor relationships related to third-party services used in integration solutions.
- Evaluated software products to determine compatibility with existing systems.
- Researched and recommended new technologies and strategies for improving system performance.
SOFTWARE QUALITY ASSURANCE MANAGER
Urban Lending Solutions
10.2010 - 04.2013
- Collaborated with project teams to develop effective strategies for quality assurance activities
- Worked closely with developers to troubleshoot issues found during the QA process
- Prepared reports and delivered presentations to communicate engineering results or recommendations
- Identified areas of improvement within existing software systems and developed solutions to address these issues
- Created detailed bug reports and tracked defects using bug tracking tools like JIRA
- Established best practices for software quality assurance processes across multiple projects
- Managed multiple projects simultaneously while adhering to tight deadlines
- Utilized defect tracking systems such as HP Quality Center for logging defects encountered during the testing phase.
- Evaluated functional, performance and design compliance of every product against design standards and customer needs.
SOFTWARE QUALITY ASSURANCE LEAD
Zed USA
07.2008 - 09.2010
- Developed and implemented quality assurance processes to ensure compliance with customer requirements
- Kept scripts and test cases updated with current requirements.
- Completed in-depth usability testing on Android and iOS mobile devices.
- Communicated and corresponded with customers and suppliers regarding quality issues, problems and complaints
- Created detailed reports summarizing quality control issues and recommending solutions
- Produced reports regarding nonconformance of products and processes, daily production quality, root cause analyses, and quality trends.
- Built automated test scripts to handle repetitive software testing work.
- Advised developers on problems with databases, performance and other issues.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Gained strong leadership skills by managing projects from start to finish.
- Strengthened communication skills through regular interactions with business teams.
Principal Consultant
APEX Systems
06.2000 - 04.2008
- Compiled data and gave professional presentations highlighting finds and recommended optimizations.
- Collaborated with clients from concept through final delivery of product or service.
- Directed onsite training for business users to maximize productivity.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Supported clients with business analysis, documentation.
- Implemented practices and procedures to reduce expenditures and increase savings.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Aligned closely with business owners and users to gather information and gain operational insight.
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Created and optimized records management strategies to coordinate and protect information.
- Provided detailed advice to customers regarding functional work flows.
Education
Bachelor of Technology - Electrical & Electronics Engineering
T K M College Of Engineering
Kerala University 07.1996
Skills
- Project Management
- Strategic Planning
- Process Development
- Customer Relationship Management
- Team Building
- Requirements Analysis
- Quality Assurance
- Effective Communication
- Teamwork and Collaboration
- Analytical Thinking
- Adaptability and Flexibility
- Training and Mentoring
- Risk Assessment
- Change Management
- Project Leadership
- Scope Management
- Complex Problem-Solving
- Contingency Planning
- Agile Methodology
- Best Practices Implementation
- Requirements Gathering
- Deployment plans
Certification
- ITIL Certified
- AI for Leaders program/ McCombs School Of Business, The University Of Texas at Austin
Volunteer Experience
- SPONSOR MEMBER, Austin, TX, Greater Austin Association Of Asian Engineers, 08/2022, Present, Played a pivotal role in shaping the mission and establishing SMART goals of GAAAE., Contributed to networking, career advancement, community service, technology exchange, and the cultivation and mentorship of the next generation of scientists and engineers.
- VOLUNTEER, Austin, TX, Indie Meme, 08/2019, Present, Volunteered at film festivals to promote and spread awareness about Indie Meme's mission.
- SECRETARY, Austin, TX, Greater Austin Malayalee Association, 01/2017, 12/2019, Led efforts to activate the non-profit status of GAMA., Attracted new active memberships and fostered interaction among the Malayalee community in and around Austin while upholding values and culture.
Timeline
SENIOR PROGRAM MANAGER
AGN Consultants Inc
09.2022 - Current
SENIOR PRODUCT INTEGRATION MANAGER
Black Knight Inc (Former BU of Fidelity National Financial)
04.2013 - 05.2022
SOFTWARE QUALITY ASSURANCE MANAGER
Urban Lending Solutions
10.2010 - 04.2013
SOFTWARE QUALITY ASSURANCE LEAD
Zed USA
07.2008 - 09.2010
Principal Consultant
APEX Systems
06.2000 - 04.2008
Bachelor of Technology - Electrical & Electronics Engineering
T K M College Of Engineering
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