Mahesh Babu Landari
Aubrey,TX
Summary
· Around 4 years of experience in Application Development and Production Support Analyst with the intent of improving software quality, exceeding client expectations, and implementing process improvement methods.
· Tech-savvy professional with advanced training and experience in customer service. Delivers above-average results to delight customers and drive internal enhancements. Always seeking new and improved strategies to achieve objectives.
· An accomplished QA Tester with extensive experience in Project management, business analysis, requirements definition, software testing and quality assurance.
· Expertise Manual Testing (Functional Testing, Integration Testing, System Testing, Regression Testing, Sanity Testing).
· Expertise in testing Web applications. Well versed with database concept and experience in using SQL statements.
· Well versed with database concept and experience in using SQL statements.
· Well Versed with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) including Agile Methodology.
· Have taken sole ownership in Patch releases and have experience in preparing Release Notes and Usage Notes.
· Extensively worked on Writing Test Cases, Execute Test Cases, Logging Defects, Defect Tracking and Prioritize Defects.
· Have taken sole ownership in Patch releases and have experience in preparing Release Notes and Usage Notes.
Overview
5
5
years of professional experience
Work History
Application Development Analyst
Infinite Computer Solutions
Rockville, MD
07.2023 - Current
- Provided expertise on database design principles, such as normalization techniques and query optimization strategies.
- Performed debugging of applications for troubleshooting issues with code or application design.
- Collaborated with development teams on bug fixes and other improvements for existing applications deployed in the production environment.
- Investigated incidents reported by users regarding system availability or functionality issues in the production environment.
- Monitored server logs for anomalies and errors.
Created and maintained system documentation for production applications. - Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
- Developed, documented, and revised system design procedures and quality standards.
Production Support Analyst
single point solutions
Irving, TX
10.2022 - 05.2023
- Managed antivirus in an enterprise environment, responding to queries and assisting with installation.
- Developed and managed project plans, while providing status updates to management.
- Trained staff and users to work with computer systems and programs.
- Defined system goals and devised flow charts and diagrams describing logical operational steps.
Troubleshot program and system malfunctions to restore normal functioning. - Coordinated and linked computer systems within the organization to increase compatibility and share information.
- Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
- Reviewed and analyzed computer printouts and performance indicators to locate code problems and correct errors.
- Mapped industry standard design patterns to existing code base to derive component architecture model of a software system.
- Investigated department processes and facilitated company becoming ISO 9000-qualified.
Programmer Analyst
Single Point Solutions
Hyderabad, Telangana
10.2020 - 12.2021
- Performed linguistic annotations for a variety of natural language processing projects, increasing company services and resulting in a 100% upswing in new business.
- Developed cross-platform activity feed for social network accounts.
- Met with and collaborated with clients in discussion sessions to make parties aware of project specifications pertaining to applications, databases, and systems.
- Met with stakeholders, product teams, and customers throughout the system development lifecycle.
- Developed production, test, and beta websites using various software programs.
- Managed antivirus in an enterprise environment, responding to queries and assisting with installation.
- Responded to escalated issues and implemented successful resolutions to resolve conflicts and restore project trajectory.
- Reviewed project documentation and made important changes to match updates to project scope.
Junior Software Developer
Adaequare
Hyderabad, Telangana
01.2020 - 09.2020
- Assisted in software planning, development, and testing for server, client, and web-based deployments.
- Participated and contributed to best practices to drive software development lifecycle.
- Generated source code based on Java, C++ and other languages, pulling from technical knowledge of up-to-date app-development standards.
- Participated in code review meetings, providing input on bugs, inefficiencies, and potential solutions to emergent issues.
- Designed front-end and back-end solutions for test-driven development.
- Utilized unit testing and other methods to enhance quality.
- Completed continuous project and team reviews to maintain optimal productivity and quality of work.
- Liaised with QA testers to perform testing meeting various parameters.
Education
Master of Science - Management Information Systems
Cleveland State University
Cleveland, OH05-2023
Bachelor of Science - Computer Science
Jawaharlal Nehru Technological University
Hyderabad03-2020
Skills
- Capacity and Scalability Planning
- SQA Testing & Methodologies
- SSMS
- Oracle SQL Developer
- Microsoft SQL server management
- Kibana for checking logos
- Service now for ticket handling
- Postman
- Control -M
- IntelliJ
- Informatica
- Dynatrace
- Tibco queues management
- JIRA
- Cases & Processes
- Functional Requirements
- Scripting & Documentation
- C
- Testing Automation
- QA & QC Standards
- Java
Timeline
Application Development Analyst
Infinite Computer Solutions
07.2023 - Current
Production Support Analyst
single point solutions
10.2022 - 05.2023
Programmer Analyst
Single Point Solutions
10.2020 - 12.2021
Junior Software Developer
Adaequare
01.2020 - 09.2020
Master of Science - Management Information Systems
Cleveland State University
Bachelor of Science - Computer Science
Jawaharlal Nehru Technological University
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