Proven Manager at A Dollar Plus and skilled Ice Cream Maker at Coldstone Creamy, adept in food safety and customer service. Excelled in enhancing team productivity and fostering a culture of continuous learning. Demonstrated expertise in nutritional knowledge and problem-solving, ensuring high standards of workplace safety and customer satisfaction.
Effective at working in fast-paced environments, using sound judgment to make accurate decisions with little supervision. Monitors, maintains and repairs equipment to meet productivity standards and create exceptional results. Focused on team, customer and company needs.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Ice Cream Maker
Coldstone Creamy
04.2022 - 12.2023
Improved team efficiency by assisting with training of new staff members in ice cream making techniques.
Maximized product consistency by following established recipes and measuring ingredients accurately.
Built relationships with customers to encourage repeat business.
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Manager
A Dollar Plus
02.2013 - 03.2022
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.