Intern
- Increased IT platform rollout efficiency by 15% by performing configuration testing and documenting update procedures.
- Maintained server software under the Factory MIS, across various departments such as Oracle EBS for inventory control, LIMS for laboratory control, and software like Empower 3, LabSolution, Tiamo, and software security and password control policies
- Conducted routine audits of server access and software security, aligning with internal password control protocols and compliance requirements
- Debugged connectivity and login issues across enterprise platforms during group troubleshooting sessions