Mahider Kurabachew
DC
Summary
Adept Administrative Clerk with a proven track record at the US Embassy Addis Ababa, excelling in maintaining confidentiality and database administration. Demonstrated success in enhancing office efficiency and reducing data entry errors through meticulous recordkeeping and interpersonal confidence. Skilled in fostering professional office environments and streamlining customer communication processes. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
15
15
years of professional experience
Work History
Administrative Clerk
US Embassy Addis Ababa
09.2009 - 06.2024
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Contributed to project success by providing administrative support to various teams as needed.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
Education
High School Diploma -
Misrak Comprehensive High School
Ethiopia06.1990
Skills
- Clerical Support
- Maintaining confidentiality
- Verbal and written communication
- Database entry
- Customer follow-up
- Filing systems
- Scheduling appointments
- Database Administration
- Interpersonal confidence
- Calendar coordination
- Documentation and Recordkeeping
Timeline
Administrative Clerk
US Embassy Addis Ababa
09.2009 - 06.2024
High School Diploma -
Misrak Comprehensive High School
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