Mahidhar Namana
Doha
Summary
Seasoned Program Management Executive with a track record of success spanning over two decades in telecom network delivery, presales, operations, and customer relationship management. Possessing PMP and ITIL certifications, consistently delivering large-scale programs in Africa, the Middle East, and India. Proficient in leading cross-functional teams, enhancing profitability, streamlining timelines, and fostering relationships with C-level stakeholders.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Network Program Director
Ericsson Qatar Ltd – Qatar Armed Forces
01.2022 - Current
- Managed a $50M network modernization program with 30+ senior-level engineers.
- Shortened program duration from 36 to 28 months; improved unadjusted margin from 26% to 34%.
- Oversaw end-to-end quoting process; implemented automation to reduce proposal turnaround.
- Delivered E2E connectivity across fiber, transmission, and IP networks.
Network Program Director
Ericsson Saudi Ltd
12.2021 - 01.2022
- Led a $120M network program with 70+ resources for STC across 2G/3G/4G/5G technologies.
- Responsible for delivery, presales, customer engagement, and profit management.
Customer Operations Manager
Ericsson Kenya Ltd
08.2019 - 11.2021
- Oversaw network delivery for Airtel Africa (11 countries) with YOY portfolio value of $75M.
- Managed a multicultural team of 200+ and improved profitability through innovative delivery.
Establishment Director – Airtel–Tigo Merger
Ericsson Ghana Ltd
08.2018 - 08.2019
- Directed $45M digital transformation; achieved near-zero outages during network integration.
- Led stakeholder management, training, and change communications.
Head of Deployment
Ericsson Ghana Ltd
02.2015 - 08.2018
- Modernized over 1100 sites; served as Acting MSCOO for three quarters.
- Enhanced operational performance, customer satisfaction, and profitability.
Program Manager
Ericsson Kenya Ltd
02.2014 - 02.2015
- Directed 3G swap/modernization programs across 14 Airtel Africa markets.
Customer Project Manager
Ericsson India Ltd
09.2009 - 12.2013
- Delivered 5000+ 2G and 3000+ 3G sites; recognized for highest Erlang deployment.
Circle Project Head
Videocon
02.2008 - 09.2009
- Launched services in Tamil Nadu and Andhra Pradesh; deployed 1000+ greenfield sites.
Senior Project Manager
Leadcom
02.2006 - 08.2008
- Delivered 1000+ sites under BOL model for multiple Indian operators.
Project Manager
Aster Teleservices
01.2006 - 02.2008
- Managed civil and technical works for 1500+ BSNL sites in Kerala.
Education
Bachelor of Engineering - Civil Engineering
University of Madras – Hindustan College of Engineering
01.2001
Skills
- Program & Project Management
- P&L and Financial Oversight
- Telecom Network Deployment (2G/3G/4G/5G/IP/MW)
- Customer Engagement & Stakeholder Management
- Team Leadership & Resource Management
- Strategic Planning & Execution
- Presales & Quoting Process
- Change Management
Certification
- PMP Certified – PMI
- ITIL V3 Certified – EXIN London
- Six Sigma Certified – QME
- Certified EPM (Experienced Customer Project Manager)
- Certified in Ericsson LCC (Leaders' Core Curriculum)
- PgMP Certification (Exam scheduled – 2025)
Awards
Ericsson Power Award – 2020, 2021, Key Contributor Awards – 2011, 2013, 2015, 2017, 2019, 2021, LCC Certification Program (2015), Customer Leadership Interface Program – LIS Solutions
Timeline
Network Program Director
Ericsson Qatar Ltd – Qatar Armed Forces
01.2022 - Current
Network Program Director
Ericsson Saudi Ltd
12.2021 - 01.2022
Customer Operations Manager
Ericsson Kenya Ltd
08.2019 - 11.2021
Establishment Director – Airtel–Tigo Merger
Ericsson Ghana Ltd
08.2018 - 08.2019
Head of Deployment
Ericsson Ghana Ltd
02.2015 - 08.2018
Program Manager
Ericsson Kenya Ltd
02.2014 - 02.2015
Customer Project Manager
Ericsson India Ltd
09.2009 - 12.2013
Circle Project Head
Videocon
02.2008 - 09.2009
Senior Project Manager
Leadcom
02.2006 - 08.2008
Project Manager
Aster Teleservices
01.2006 - 02.2008
Bachelor of Engineering - Civil Engineering
University of Madras – Hindustan College of Engineering
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