MAHIMA BRAHMBHATT
Human Resources Generalist
Raleigh,North Carolina
Summary
Dynamic Human Resources Generalist with years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
7
7
years of professional experience
1
1
years of post-secondary education
2
2
Languages
Work History
Human Resources Generalist
Integrity Fiber
Akron, OH
06.2021 - Current
- Managed benefits administration for team of 100+ employees, ensuring accurate and timely processing of enrollments and claims, resulting in 98% satisfaction rating
- Conducted comprehensive Exist interviews to assess employee satisfaction, resulting in 20% increase in overall engagement and retention rates
- Streamlined bi-weekly Payroll process, ensuring adherence to confidentiality protocols and compliance with data privacy regulations; reduced processing time by 20% and eliminated errors in paycheck calculations
- Spearheaded full-cycle recruitment, driving talent acquisition from sourcing to onboarding, resulting in 25% reduction in time-to-hire
- Increased employee participation in HR surveys by 35% through targeted communication and engagement initiatives
- Streamlined employee benefits enrollment process, improving employee satisfaction by 50%
- Earned trust of leadership and employees by consistently demonstrating professional and ethical conduct in all HR matters
- Work on assigned projects
- Conducted confidential investigations of discrimination, harassment and workplace violence
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace
- Explained and administered medical insurance, disability and flexible spending accounts
- Facilitated criminal background check process for new hires
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits
Customer Coordinator
Brown Aveda Institute
Strongsville, OH
06.2019 - 06.2021
- Developed expertise in document management systems Word Doc, streamlining filing and retrieval of customer records by 15%
- Maintained communication between clients and tracked records, filing all documents efficiently
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
- Trained team members on new retail products to support promotional efforts.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Peer Mentor, Multicultural Development
The University of Akron
Akron, OH
08.2019 - 05.2021
- Counseled 3-5 students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life
- Shared resources, opportunities, and activities to support mentee's learning and development
- Met mentee formally, informally, in-person and virtually to offer support
- Advised students on educational, career and social opportunities
Student Ambassador, Department of Student Affairs
Cuyahoga Community College
Westlake, OH
08.2017 - 12.2018
- Attended Board of Trustees meetings, providing recommendations to improve student experiences
- Conducted campus tours prospective 10-15 students and families, promoting college
- Developed in-depth knowledge of university resources and services and promoted to prospective students
Education
M.D. - Masters in Business Administration
1 2023 - Current
Bachelor of Business Administration - HR - Psychology
01.2019 - 5 2021
Associate of Arts -
08.2016 - 12 2018
Skills
Employee EngagementBenefits Administration
Records Management
Background Checks
New Employee Orientations
Termination Procedures
Employee Relations
Compensation and Benefits
Payroll Processing
Recruitment
Interviewing
Exit Interviews
Team Collaboration
Employee Recruitment
Timeline
Human Resources Generalist - Integrity Fiber
06.2021 - Current
Peer Mentor, Multicultural Development - The University of Akron
08.2019 - 05.2021
Customer Coordinator - Brown Aveda Institute
06.2019 - 06.2021
The University of Akron - Bachelor of Business Administration - HR, Psychology
01.2019 - 5 2021
Student Ambassador, Department of Student Affairs - Cuyahoga Community College
08.2017 - 12.2018
Cuyahoga Community College - Associate of Arts,
08.2016 - 12 2018
Cleveland State University - M.D., Masters in Business Administration
1 2023 - Current
Awards Certificates
- Distinguished Service Award, Cuyahoga Community College Westshore Student Government, Spring 2017
- Problem - Solving Skills Certification, Cuyahoga Community College, Fall 2017
- Basic Leadership Certification, Cuyahoga Community College, Spring 2017