Summary
Overview
Work History
Education
Skills
Course work experience
Timeline
Generic

Mahima Ekka

Toledo,OH

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Overview

2
2
years of professional experience

Work History

Process Associate , Sales and Marketing

Viztar Business Solution
Navi Mumbai , Maharashtra
08.2021 - 09.2022
  • Client Collaboration: Played a key role in delivering services for Tata Nexarc, a prominent B2B platform, ensuring seamless integration, and operational excellence.
  • Sales Support: Actively contributed to lead generation efforts by identifying potential clients, analyzing business opportunities, and maintaining accurate, up-to-date customer databases.
  • Marketing Activities: Assisted in developing and executing marketing campaigns tailored to client needs, including strategies to enhance brand presence, and drive engagement for B2B audiences.
  • Data Management and Reporting: Conducted research and managed large datasets, ensuring data quality through cleaning, validation, and organization. Leveraged advanced Excel tools (VLOOKUP, PivotTables, conditional formatting) for efficient data processing and reporting. Created detailed reports and dashboards, providing actionable insights for management decisions.

Sales and Customer Support Associate

Eureka Outsourcing Solutions Private Limited
Mumbai, Maharashtra
06.2020 - 07.2021
  • Delivered exceptional customer service for 4 months, addressing client inquiries and guiding them through the Upstox trading platform, including account setup and navigation.
  • Progressed to the sales department for 8 months, adeptly promoting financial products and utilizing in-depth product expertise to educate clients and offer personalized solutions.
  • Exhibited excellent communication and negotiation skills to secure new clients, exceed sales objectives, and build lasting professional relationships.

Key Competencies: Client support, financial product expertise, sales strategies, persuasive communication, and relationship management.

Education

MBA - Information System

University of Toledo
Toledo, OH
12-2024

Bachelor of Management Studies - Finance

University of Mumbai
Maharashtra
05-2022

Skills

Technical skills: Power BI, MS Office, SAS, Tableau, SQL, Python, SAP, Tally ERP 9, Capsim

Soft skills: Strong attention to detail, Autonomy, Entrepreneurial mindset, Team-oriented, Highly collaborative, Customer-focused, Communication Operational Efficiency, Task Management Interpersonal skills

Course work experience

Business Intelligence: 

1.Leveraging Business Intelligence at Amazon For Competitive Advantage 

Designed a comprehensive BI strategy leveraging KNIME for analytics and Power BI for visualization,  enabling the identification of solutions to enhance productivity and support data-driven decision-making.  

2.Breast Cancer Prediction:

Developed a predictive model for breast cancer diagnosis using the KNIME analytical platform, leveraging machine learning algorithms to enhance early detection accuracy 

3.Heart Disease Prediction: 

Designed and implemented a heart disease prediction model on the KNIME platform, utilizing data analysis and predictive techniques to identify key risk factors

Data Mining:

Predicting Likelihood of Career

Worked on a data mining project using SAS to predict career change likelihood. Analyzed a dataset with 38,444 records and 23 features, leveraging machine learning models like Neural Networks. Achieved high accuracy (AUC = 0.91) to aid workforce planning and career development strategies.

ERP Systems Configuration and Integration:

SAP Leonardo Machine Learning & AI Solutions

Worked on a project exploring SAP Leonardo's Machine Learning and AI solutions. Focused on automating business processes, enhancing decision-making, and embedding predictive analytics into applications. Analyzed case studies like Coca-Cola and Chobani to showcase real-world implementation and impact.

Strategic Management Capstone

Dunkin’ Brands Group, Inc. case Analysis

Conducted a strategic analysis of Dunkin' Donuts focusing on internal operations, external forces, and competitive positioning. Explored areas such as technology integration, cybersecurity, and sustainable practices to enhance operational efficiency. Proposed strategies for global expansion, customer engagement, and innovative marketing approaches to drive growth.

Timeline

Process Associate , Sales and Marketing

Viztar Business Solution
08.2021 - 09.2022

Sales and Customer Support Associate

Eureka Outsourcing Solutions Private Limited
06.2020 - 07.2021

MBA - Information System

University of Toledo

Bachelor of Management Studies - Finance

University of Mumbai
Mahima Ekka