Summary
Overview
Work History
Education
Skills
Timeline
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Mahima Islam

Manhattan,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Home Health Aide

VNS
01.2023 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Developed rapport to create safe and trusting environment for care.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Supervised daily activities and provided assistance to staff.
  • Administered medication as directed by physician.
  • Administered prescribed medications under direction of physician.
  • Transported clients for medical and personal outings.
  • Provided direct personal care and administrative services to clients.
  • Documented vital statistics and coordinated with health care providers.
  • Constructed cognitively stimulating activities.
  • Improved patients' comfort with massage and application of topical treatments.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Sales Associate

CVS Pharmacy
09.2020 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.

Teen Staff Member

The High Line
06.2021 - 06.2022
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Resolved conflicts that arose between campers by Action.
  • Trained staff members on conducting events and following safety procedures.
  • Designed customized client programs to meet individual fitness needs.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

High School Diploma - Fashion

The High School Of Fashion Industries
Manhattan, NY
06.2022

Skills

  • Case Management
  • Behavior Redirection
  • Alcohol Rubs
  • Care Plan Assessment
  • Patient Care
  • First Aid and Safety
  • Clinical Documentation and Reporting
  • Schedule Management
  • Customer Satisfaction
  • Customer Inquiries
  • Promotions Programs
  • Staff Support
  • Customer Loyalty
  • Microsoft Office

Timeline

Home Health Aide

VNS
01.2023 - Current

Teen Staff Member

The High Line
06.2021 - 06.2022

Sales Associate

CVS Pharmacy
09.2020 - 09.2022

High School Diploma - Fashion

The High School Of Fashion Industries

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Mahima Islam