Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with returns, refunds and resolving transaction issues.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Floor Associate
Best Buy
10.2024 - 01.2025
Informed customers of current store promotions to encourage additional sales purchases.
Greeted customers, helped locate merchandise, and suggested suitable options.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Displayed merchandise by arranging in appealing ways to boost sales.
Provided exceptional customer service during high-traffic periods by managing lines effectively and maintaining a calm demeanor under pressure.
Improved sales performance by actively engaging with customers on the floor, understanding their needs, and recommending suitable products.
Handled customer returns and exchanges professionally, maintaining customer loyalty and satisfaction.
Retail Associate
HomeGoods, TJX Companies
10.2024 - 01.2025
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Greeted customers, helped locate merchandise, and suggested suitable options.
Maintained clean sales floor and straightened and faced merchandise.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Research Intern
Marshall University
07.2022 - 07.2024
Attended meetings and presentations to learn project details.
Completed research, compiled data, updated spreadsheets, and produced timely reports.
Performed data entry tasks meticulously, maintaining high levels of accuracy throughout the entire dataset.
Conducted literature reviews to identify relevant research articles and support project objectives.
Collaborated with team members for successful completion of research projects on time and within budget.
Maintained detailed records of experimental procedures, providing transparency and replicability of results upon request by supervisors or collaborators.
Played key role in interdisciplinary research projects, bridging gap between different scientific domains.
Conducted extensive literature reviews for foundational research, establishing solid basis for ongoing projects.
Education
Bachelor of Science - Biology Premed
West Virginia University
Morgantown, WV
05-2029
High School Diploma -
Cabell Midland High School
Ona, WV
05-2025
Skills
Teamwork and collaboration
Problem-solving
Data entry
Analytical thinking
Attention to detail
Complex Problem-solving
Customer service
Patience and empathy
Publications
Fuzzy Logic Control for Flexible Joint Manipulator: An Experimental Implementation Sophia Fry, Mahir Irtiza , Alexa Hoffman, Yousef Sardahi International Journal of Mechanical and Mechatronics Engineering Vol:18, No:1, 2024
COVID-19-Associated Sepsis: Potential Role of Phytochemicals as Functional Foods and Nutraceuticals , Bruno de Souza Goncalves 1, Darshan Sangani 1, Aleen Nayyar2, Raghav Puri1, Mahir Irtiza 1, Asma Nayyar1, Abdelnaby Khalyfa1, Komal Sodhi1, Sneha S Pillai1, Int J Mol Sci 2024 Aug 3;25(15):8481.doi: 10.3390/ijms25158481.
Methods for Sampling and Detection of Viral Pathogens Using Material Extracted from Wastewater Holden Young1, Mahir Irtiza 2,3, Karen Fry2, Celeste Hawke2, Sanaz Jafarvand2, Cody Osborne2, David Neff2 , Jo Tremmel2