Mahitha Basamgari

• Conducted EDD reviews to meet KYC requirements, ensuring productivity and quality targets
• Investigated complex financial crime transactions, policy violations, and suspicious activities
• Analyzed patterns and trends in transactions across businesses, documenting findings
• Used Tableau to analyze datasets and identify potential money laundering activities
• Worked with manual, and system generated alerts/cases for the detection of potentially suspicious activity
• Coordinate cross functional communication to resolve fraud situations and provide recommendations to resolve fraud
• Delivered process training to new staff and cross-training existing staff across different queues
• Prepared the Management Information reports for daily monitoring of the case review status using Excel
• Conducted process presentations which Reduced quality issues by over 45% through team knowledge management sessions
• Effectively arranged suspicious activity reports in compliance with established regulatory guidelines and timeframes

Roles and Responsibilities

• Manage all the internal responsibilities associated with process
• Process transactional task and processes to ensure timely completion, quality and compliance for the business
• Manage work assignment for Financial Crimes Analyst and specialists
• Provide status updates to Management
• Perform quality checking of delivery of processes performed by FCAs and Specialists
• Ensure team meets and exceeds Quality Target/Productivity performance in all the queues along with action plans in place for any misses
• Proactively seek and give feedback to team members and help team members to continuously improve
• Ensure the internal and external pass rate is adhered, and act as a coach and mentor to facilitate learning from experience
• Ensure Timely completion of Mandatory trainings, zero customer data loss, ensure security of all customer information, no OSAC/audit findings

• Performed the required KYC screenings on customers documenting the information obtained on the client's as required by global KYC procedures
• Completed analysis of transactional information to identify risk, trends and potential wary activity
• Effectively conducted AML /KYC formality reports on questionable accounts and transactions
• Reviewed ACH, Wires, Checks, CTR to find out illegal activities and patterns
• Worked on World check for Negative News Screening and PEP detection
• Acted as SPOC between teams, optimizing workflows, reducing fraudulent transactions by 20%, and developing CRR process documentation
• Innovated review period changes, leading to 39 out of 58 customers existing as positive cases
• Recognized as a top performer with an 'Exceeds' rating in year-end evaluations
• Worked on AD-HOC Project PPP Processed 127 loan applications with 99.21% quality, the highest in the project

Roles and Responsibilities

• Participate in the completion of KYC files and ensure compliance with AML procedures and requirements
• Escalate any AML/ KYC issues compared to the laws and regulations in force
• Work in a team, and interact with the business lines to collect all the necessary data/information, set up and maintain KYC files, etc
• Acquire a strong knowledge of key business processes such as client onboarding, on-going due diligence measures (including monitoring of the relationship and trigger events)
• Develop and Enhance AML Procedure and policies in Process Documents
• Receive internal training related to AML/Compliance/Regulatory requirements

• Led business analysis initiatives, transforming raw data into actionable insights.
• Created business intelligence reports with Excel, presenting complex data visually.
• Improved workflows by streamlining data collection using tools like Skrapp and Leadleaper.

• Performed financial performance analyses and presented data-driven insights to enhance efficiency.
• Optimized data collection and reporting processes to support informed decision-making.
• Created accurate performance reports and strategic presentations for senior management.
• Drafted financial reports to support comprehensive investigations.
• Analyzed and interpreted financial data to inform business decisions.