Mahlet Tsegaye
Event Server And Caterer
Cambridge,MA
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Friendly Bartender with exceptional Skill and Skill skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level event server position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Bartender
Country Club Hospitality & Holidays
Boston, MA
06.2022 - Current
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Updated drink menu with creative cocktails, contemporary wines and craft beers.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Set up glassware, liquor and other necessary supplies for special events.
- Served high customer volumes during special events, nights and weekends.
- Taught employees bar sales techniques, resulting in higher profits.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Obtained cash bank and stocked service bar to prepare for operation.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Followed strict recipes and drink measurements to minimize product used.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Event Server
Luvish Catering
Boston, MA
05.2021 - Current
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Checked on tables and drink needs while refilling water glasses and bringing supplies to customers.
- Cleared dishes and glassware quickly following each course.
- Prepared serving and appetizer trays and set tables at diverse events.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Answered guest questions about event plans and food service choices.
- Executed synchronized meal service simultaneously serving multiple guests.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Adjusted service based on customer requests and kitchen readiness.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Returned reusable goods and serving equipment for inventory and restock.
- Maintained flexible work schedule to meet event needs.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Delivered catered food and supplies to facility for on-time set-up.
- Checked identification for minimum age for sale of alcoholic beverages.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Provided friendly, courteous service to create memorable moments for guests.
- Monitored dietary restrictions and served guests with special needs.
Event Staff Member
William Catering
Cambridge, MA
11.2020 - Current
- Set up event facilities and equipment, cleaned areas and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked invitations and oversaw proper seating.
- Confirmed proper balance of cash boxes following ticket sales, maintaining top accuracy.
- Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.
- Provided general cleaning of venue spaces before, during and after events.
- Alerted guests of venue rules and reported infractions or violations to appropriate parties.
- Worked in Area of expertise, accomplishing all assigned tasks with efficiency and accuracy.
- Kept watchful eye on game room participants, monitoring compliance with safety protocols and stepping in to correct unsafe behaviors and protect fellow guests.
- Talked to coworkers using electronic devices such as computers and radios.
- Explained rules and regulations of facilities and entertainment attractions to customers.
- Processed payments, checked tickets and directed guests to locations.
- Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
Education
Bachelor - Accounting And Business Management
Adis Abeba University
Ethiopia 09.2016 - 07.2019
Skills
Liquor, beer and wine knowledge
Elegant food plating
Menu memorization
Responsible alcohol service
Preparing garnishes
Cash register operation
Beverage preparation
Handling difficult customers
Staff Management
Clear and effective communication
Ordering procedures
Hospitality service expertise
Making change
Food running
Food preparation and safety
Attending multiple customers
Engaging personality
Creative mixology
Dining room management
Highly reliable
Facilities maintenance
Certification
Licensed [server] - [December05]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bartender
Country Club Hospitality & Holidays
06.2022 - Current
Event Server
Luvish Catering
05.2021 - Current
Event Staff Member
William Catering
11.2020 - Current
Bachelor - Accounting And Business Management
Adis Abeba University
09.2016 - 07.2019