Muhammad Muneeb Masood
Staten Island,New York
Summary
- High school student with hands-on 2+ years of experience in customer service and operations roles.
- Proven ability to thrive in fast-paced environments and deliver exceptional service to customers.
- Crew Member at Burger King from January 2022 to June 2023, gaining valuable skills in food preparation, customer interaction, and team collaboration.
- Transitioned to a role as a Ride Operator at Fun Station from July 2023 to March 2024.
- Responsibilities included operating kids' rides and assisting with daily tasks to ensure a fun and safe experience for visitors.
- Demonstrated strong work ethic, reliability, and adaptability in both positions.
- Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Ride Operator
Fun Station USA
Staten Island , NY
2023.07 - Current
- Operated multiple rides at Fun Station, ensuring visitor safety and enjoyment by following operational guidelines and safety protocols.
- Maintained cleanliness and organization in ride areas, common areas, and restrooms to create a pleasant environment for guests.
- Facilitated laser tag sessions, guiding participants through the game rules and ensuring an enjoyable experience for all players.
- Handled cash transactions with precision, ensuring accurate register operations.
- Coordinated ride operations, managed customer queues, and addressed guest issues to enhance visitor experience.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
SALES ASSOCIATE
Burger King
STATEN ISLAND , NEW YORK
2022.01 - 2023.06
- Effectively operated cash register, ensuring accurate and efficient transactions with a focus on delivering friendly and attentive customer service.
- Played a key role in closing shifts, ensuring timely and thorough establishment cleaning to maintain high cleanliness and hygiene standards.
- Demonstrated strong organizational skills through efficient management of closing tasks, including cash register reconciliation, premises security, and preparation for next day's operations.
- Engaged customers in friendly, professional dialogue to determine needs.
- Verified customer orders and efficiently packaged items for convenient transportation.
- Provided customer service by serving orders at various locations.
- Prepared and cooked food items based on provided recipes, menus, and instructions from supervisors.
Education
HIGH SCHOOL DIPLOMA -
Susen E Wagner High School
06.2024
Skills
- Stock replenishment
- Cash Register Operation
- Money Handling
- Hospitality and Accommodation
- Organizing Work Stations
- Food Preparation Techniques
- Ticket Collection
- Team Training
Timeline
Ride Operator
Fun Station USA
2023.07 - Current
SALES ASSOCIATE
Burger King
2022.01 - 2023.06
HIGH SCHOOL DIPLOMA -
Susen E Wagner High School
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