Results-driven professional with a strong foundation in business analysis and information systems. Complemented by practical experience in banking, security, warehouse logistics, call center operations, and accounting. Skilled in data analysis, system management, and data visualization using Python, SQL, Tableau, JavaScript, Power BI, and R. Fluent in Arabic and English. Ongoing studies in business analysis and information systems to further enhance expertise in business intelligence and technological solutions.
Assist customers with auto loan inquiries, payments, and account management.
- Provide exceptional customer service while handling complaints and resolving issues.
- Adhere to compliance and regulatory guidelines to maintain banking standards.
- Utilize problem-solving skills to ensure customer satisfaction and retention.