Mahmoud Abdelrahman
Interpreter
HiksvileenNY,NY
Summary
Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. 2 years history of success in this field. Enthusiastic Branch Manager experienced in leading branch staff to exceed sales goals while delivering excellent customer service. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Talented Interpreter with advanced conversational abilities in English<>Arabic. Maintain emotion, style and content of speaker's words in translations and familiar with deeper cultural context behind phrases. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. 2
Overview
6
6
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
BRANCH MANAGER
THE HALAL GUYS
FARMINGDALE
2022.01 - Current
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions
- Analyzed competitors and market trends to facilitate business growth
- Developed or analyzed information to assess current or future financial status of firms
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products
- Managed and inspired team members to perform to full potential, driving branch profitability
- Planned work schedules to maintain adequate staffing levels
- Assigned duties to employees and examined work for accuracy, neatness and timeliness
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
INTERPRETER
UNITED NATIONS PEACEKEEPING MISSION, BANGUI, CENTRAL AFRICAN REPUBLIC
2020.03 - 2020.10
- Delivered real-time, accurate oral translations and interpretations for clients
- Interpreted conference calls and other workplace communications in real- time
- Sat in on meetings to provide members with oral translations of conversations and information
- Provided appropriate contextual information to increase clients understanding of translations
- Generated video subtitles and developed translations in target language
- Translated spoken words simultaneously orally or using hand signs, maintaining message content and style
- Proofread, edited and revised translated documents
- Adhered to ethical codes protecting information confidentiality
- Read legal documents, scientific articles or news reports and rewrote into specified language
- Identified and resolved conflicts in translation or interpretation of words or concepts
- Adjusted translations to students' cognitive level and collaborated with other educational team members as necessary.
LOGISTICS TEAM LEADER
MINISTRY OF YOUTH AND SPORTS
2019.06 - 2019.08
- Offered training and support to keep team members motivated and working toward objectives
- Delegated daily tasks to team members to optimize group productivity
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth
- Reviewed completed work to verify consistency, quality and conformance
- Assigned projects and distributed tasks to team members as per area of expertise
- Completed daily quality assurance duties to provide feedback for improvements.
INTERPRETER & TRANSLATOR
MINISTRY OF ENVIRONMENT
2018.09 - 2018.12
- SHARM ELSHEIKH - EGYPT
- COP19 Environmental summit hosted by Egypt and held in Sharm-Elsheikh
- Interpreted conference calls and other workplace communications in real- time
- Generated video subtitles and developed translations in target language
- Translated spoken words simultaneously orally or using hand signs, maintaining message content and style
- Adhered to ethical codes protecting information confidentiality
- Compiled background information on content and context of translations for intended audience
- Delivered real-time, accurate oral translations and interpretations for clients.
ADMINISTRATIVE ASSISTANT
MINISTRY OF YOUTH AND SPORTS
2018.04 - 2018.10
- Greeted visitors or callers to handle questions or direct to appropriate staff
- Processed financial documents, contracts, expense reports and invoices
- Processed incoming mail and packages and placed envelopes in bins for employees
- Organized both physical and digital files and updated reports to coordinate project materials
- Tracked and submitted employee timesheets to prepare for payroll processing
- Booked flights and reserved hotel rooms to plan and coordinate staff travel
- Answered phone calls and emails to provide information, resulting in effective business correspondence
- Responded effectively to sensitive inquiries or complaints
- 4
- Provided secretarial and office management support while building cooperative working relationships
- Coordinated appointments, meetings and conferences
- Scheduled appointments, meetings and events for management staff.
DATA ENTRY CLERK
CAPITAL DEVELOPMENT REAL
2017.03 - 2018.04
- Scanned and stored files and records electronically to reduce paper files and secure data
- Collected and organized information for entry, prioritizing entries to increase efficiency
- Maintained database by entering new and updated customer and account information
- Transferred data from hard copies to digital databases, organizing information in new formats
- Identified and corrected data entry errors to prevent duplication across systems
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines
- Reviewed and updated account information in company computer system
- Proofread and edited documents to correct errors
- Stored hard copies of data in organized files to optimize retrieval.
Education
BACHELOR’S DEGREE - Linguistics & Simultaneous Interpretation
Al-Azhar University
Cairo 2014.05 - 2019.05
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Skills
CAT Tools (SDL Trados - Worldfest -Mecate, Omega T and Memo Q)Organizing tasks, Prioritizing, confrontingOther people, coordinatingSchedules/times, coping with deadlinesInterpreting languages, problemsRelationship BuildingOperational ReportsProcess ImprovementCustomer ServiceRisk AssessmentWilling to LearnAdaptable to Changing ConditionsBusiness Relationship ManagementSales SupportTeam Building LeadershipSocial PerceptivenessStaff Recruitment and HiringCritical ThinkingTranslation RevisionsTranslation AccuracyConsecutive TranslationInformative ResearchOral and Written CommunicationAccuracy VerificationPersonnel Training
Human resources knowledge
Certification
ARABIC (NATIVE)
Timeline
BRANCH MANAGER
THE HALAL GUYS
2022.01 - Current
INTERPRETER
UNITED NATIONS PEACEKEEPING MISSION, BANGUI, CENTRAL AFRICAN REPUBLIC
2020.03 - 2020.10
LOGISTICS TEAM LEADER
MINISTRY OF YOUTH AND SPORTS
2019.06 - 2019.08
INTERPRETER & TRANSLATOR
MINISTRY OF ENVIRONMENT
2018.09 - 2018.12
ADMINISTRATIVE ASSISTANT
MINISTRY OF YOUTH AND SPORTS
2018.04 - 2018.10
DATA ENTRY CLERK
CAPITAL DEVELOPMENT REAL
2017.03 - 2018.04
BACHELOR’S DEGREE - Linguistics & Simultaneous Interpretation
Al-Azhar University
2014.05 - 2019.05