Mahmoud Abuistaiteh
Charlotte,NC
Summary
Versatile and driven professional with hands-on experience in marketing, e-commerce, civil engineering, and customer service. Holding an MBA in Project Management, I aim to leverage my expertise in digital strategy, project management, and cross-functional leadership to contribute to the growth of a dynamic organization. With a proven ability to adapt and thrive in diverse industries, I am eager to take on challenges and drive operational success in a business management role.
Overview
6
6
years of professional experience
Work History
Marketing Intern
Strictly Chicken
01.2024 - 12.2024
- - Developed and executed content strategies across social media platforms (Instagram,TikTok, Facebook) to increase brand visibility and engagement.
- - Supported the planning, execution, and analysis of digital marketing campaigns, including paid advertising and targeted email marketing.
- - Collaborated with cross-functional teams to optimize marketing efforts and align them with business goals.
Founder, Product Owner
Lashyo Corporation
01.2023 - 01.2024
- - Launched and successfully managed a Shopify-based e-commerce store specializing in the Korean beauty market.
- - Led end-to-end operations, including product sourcing, digital marketing, customer service, and order fulfillment, ensuring high customer satisfaction and operational efficiency.
- - Demonstrated entrepreneurial leadership by growing a niche brand and adapting business strategies based on customer insights and market trends.
Civil Engineer Apprentice
Hasan Khalid Rihawi
02.2021 - 12.2021
- - Assisted in infrastructure project planning by conducting site inspections and coordinating with contractors and engineers to ensure compliance with project specifications.
- - Contributed to drafting blueprints and conducting material evaluations using AutoCAD, supporting the project's alignment with engineering standards.
Customer Service Representative
Nova Call Center
06.2019 - 02.2021
- - Delivered high-quality customer support through phone and email channels, ensuring customer satisfaction and issue resolution.
- - Utilized CRM systems to track customer interactions, assisting in achieving performance metrics and improving service delivery.
Education
Master of Business Administration (MBA) - Project Management
Washington University of Science and Technology
Bachelor of Science - Civil Engineering
Applied Science Private University
02.2021
Skills
- Project Management
- Strong understanding in Agile, Scrum, Kanban, and Waterfall methodologies with a focus on delivering projects on time and aligning with business objectives Experienced in leading cross-functional teams and managing project life cycles
- Digital Strategy & Marketing
- Expertise in digital marketing tools, content creation, and social media strategy, with hands-on experience in launching and managing online business ventures Skilled in analyzing media trends to optimize digital marketing campaigns
- Market Research & Business Analysis
- Strong analytical skills with experience in primary market research and using CRM systems to derive actionable business insights for strategy development and decision-making
- Leadership & Adaptability
- Proven leadership through independent business ventures and collaboration in diverse industry environments Demonstrated ability to lead teams, take initiative, and adapt to new challenges in dynamic business contexts
- Communication
- Excellent written and verbal communication skills in both English and Arabic, adept at delivering clear and concise messages to both internal teams and customers
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Marketing Intern
Strictly Chicken
01.2024 - 12.2024
Founder, Product Owner
Lashyo Corporation
01.2023 - 01.2024
Civil Engineer Apprentice
Hasan Khalid Rihawi
02.2021 - 12.2021
Customer Service Representative
Nova Call Center
06.2019 - 02.2021
Bachelor of Science - Civil Engineering
Applied Science Private University
Master of Business Administration (MBA) - Project Management
Washington University of Science and Technology
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