Summary
Work History
Education
Skills
Languages
Timeline
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Mahmoud Labwam

Mahmoud Labwam

Bel Air,MD

Summary

Dedicated driver with a clean record and extensive experience at Amazon, excelling in timely deliveries and customer service. Skilled in GPS navigation and route planning, I foster strong client relationships while ensuring safety and efficiency. Recognized for problem-solving abilities and maintaining high standards in vehicle care and cleanliness.

Work History

Driver

Amazon
2025 - 2027
  • Delivered goods promptly while adhering to safety regulations and traffic laws.
  • Conducted vehicle inspections to ensure optimal performance and compliance with safety standards.
  • Maintained accurate records of deliveries, routes, and vehicle maintenance logs.
  • Assisted in loading and unloading cargo to maximize efficiency during transit.
  • Communicated effectively with dispatch to confirm delivery schedules and route adjustments.
  • Trained new drivers on company protocols, safety procedures, and navigation systems.
  • Implemented best practices for fuel efficiency and vehicle care to reduce operational costs.
  • Resolved customer inquiries regarding delivery status, fostering positive relationships and satisfaction.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.

Store Associate

Amazon
2025 - 2027
  • Assisted customers with inquiries and product selection to enhance shopping experience.
  • Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
  • Maintained cleanliness and organization of store displays to promote products effectively.
  • Stocked shelves and replenished inventory to ensure product availability for customers.
  • Collaborated with team members to achieve daily sales targets and operational goals.
  • Learned safety protocols and followed procedures for handling merchandise safely.
  • Provided support during store events, contributing to promotions and customer engagement.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Adapted quickly to new tasks and responsibilities in fast-paced retail environment.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.

Education

Complete

Qaryoot School
Palestine
06.2010

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Traffic law observation
  • Inclement weather driving
  • Passenger transportation
  • Relationship building
  • Basic vehicle repairs
  • Adaptable driving techniques
  • Heavy lifting
  • Order picking and processing

Languages

Arabic English Hebrew
Full Professional

Timeline

Driver

Amazon
2025 - 2027

Store Associate

Amazon
2025 - 2027

Complete

Qaryoot School
Mahmoud Labwam