Mahmoud Younis
Moorhead
Summary
Results-driven leader with 7 years of experience in retail and hospitality management. Specialized in inventory management and customer engagement, driving operational efficiency through effective team collaboration and problem-solving. Focused on fostering a positive work culture and implementing strategies to enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Highschool Track and Field Coach
Moorhead School District
Moorhead
03.2022 - 03.2025
- Developed individualized training regimens that enhanced athlete performance, leading to notable improvements in track and field competitions
- Led comprehensive training programs for student-athletes, fostering physical development and mental resilience while implementing strategic workout plans
- Coordinated with athletic staff to develop cohesive training schedules, optimizing preparation and recovery for student-athletes
- Assessed athletic performance metrics to pinpoint improvement areas, adapting training methodologies to enhance student potential
- Cultivated leadership skills in team captains, fostering a competitive and supportive environment that encouraged athlete growth
Restaurant Manager
Cafe Aladdin's
Fargo
01.2018 - 03.2025
- Led restaurant operations, optimized staff scheduling and inventory management, achieving high guest satisfaction scores and reducing operational costs
- Streamlined kitchen workflows and front-of-house processes, implementing quality control measures and enhancing food safety protocols to ensure compliance and quality
- Streamlined kitchen workflows and front-of-house processes, implemented quality control measures, and enhanced food safety protocols
- Analyzed peak service patterns to optimize staffing levels, enhancing operational efficiency and managing costs effectively
Executive Team Leader (assistant store manager)-service and engagement
Target
Fargo
06.2024 - 01.2025
- Directed and managed 70 direct reports in multiple matters (HR, corporate compliance, store processes)
- Coordinated with department managers to optimize inventory control and streamline daily operations, resulting in enhanced customer experience
- Coordinated with department managers to optimize inventory control, enhance customer experience, and streamline daily operations
- Spearheaded team-building initiatives to foster positive work culture and enhance interdepartmental communication
- Analyzed sales data and customer feedback to identify trends, recommend strategic improvements, and drive operational excellence
- Directed and managed 70 direct reports across HR, corporate compliance, and store processes, ensuring alignment with company policies
- Fostered positive team culture through regular engagement activities
Education
Bachelors degree - business adminastration
North Dakota State University-Main Campus
Fargo, NDSkills
- Customer Engagement
- Leadership Development
- Team Collaboration
- Program development
- Operational Strategy
- Problem Solving
- Decision Making
- Time Management
- Business Acumen
- Creative Thinking
- Interpersonal Skills
- People skills
- Inventory Management
Timeline
Executive Team Leader (assistant store manager)-service and engagement
Target
06.2024 - 01.2025
Highschool Track and Field Coach
Moorhead School District
03.2022 - 03.2025
Restaurant Manager
Cafe Aladdin's
01.2018 - 03.2025
Bachelors degree - business adminastration
North Dakota State University-Main Campus