Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Marketing Officer
IFIC Bank PLC
Dhaka, Dhaka
09.2023 - 11.2023
Participated in community outreach events to promote awareness of the bank's services.
Collaborated with marketing team members to develop creative advertising strategies.
Researched account information regarding loans and deposits.
Processed term deposits, retirement savings plan contributions and mail deposits within processing time limits.
Developed and oversaw events to bring in customers and promote products.
Helped customers understand and use mobile applications and online banking.
Assisted customers by answering banking questions and recommending solutions.
Trainee Assistant Officer
IFIC BANK PLC
Dhaka, Dhaka
10.2021 - 09.2023
Processed term deposits, retirement savings plan contributions and mail deposits within processing time limits.
Provided assistance to other tellers during peak business hours as needed.
Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
Reported daily averages and shortages to operations department.
Built and maintained client relationships through quality, personalized interactions.
Performed cash handling duties including counting currency, coins and checks.
Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Educated customers about different types of banking services available at the branch.
Resolved problems or discrepancies concerning customers' accounts.
Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Balanced daily cash deposits and vault inventory with zero error rate.
Received mortgage and other loan payments, verifying payment dates and amounts due.
Identified and reported suspicious behavior to security personnel as appropriate.
Maintained confidentiality of bank records and client information.
Finance Officer
Rahul Group,Bangladesh
Bogura, Bogura
10.2019 - 10.2022
Developed or analyzed information to assess current or future financial status of firms.
Monitored spending versus return to initiate strict cost containment approaches.
Ensured that all taxes due were paid accurately and promptly according to government regulations.
Worked with regulatory representatives to complete accurate filings and maintain compliance.
Conducted reviews and evaluations for cost-reduction opportunities.
Coordinated audits with both internal and external auditors to ensure accuracy of financial statements.
Participated in special projects related to process improvement initiatives.
Communicated with stockholders or other investors to provide information or raise capital.
Reviewed contracts to ensure compliance with applicable laws and regulations.
Used Excel to analyze and integrate data for high volume database.
Managed accounts receivable and payable processes while ensuring accurate recording of transactions in the general ledger system.
Oversaw all postings and reconciliation of ledgers and accounts.
Intern
Cloud Coder
Dhaka, Dhaka
05.2019 - 08.2019
Developed presentations and organized events to promote products or services.
Contributed ideas during brainstorming sessions to generate creative solutions.
Created status reports on operational activities.
Identified needs of customers promptly and efficiently.
Attended conferences and trade shows related to the organization's field of expertise.
Education
Master of Science - Management Information Systems
Lamar University
Beaumont, TX
08-2024
BBA - Finance
North South University
Bangladesh
04-2019
Skills
Customer Relationship Management (CRM)
Cybersecurity
Information Security
Trained in SAP, Sales Force, SQL
Tableau
Business Performance Analysis
Microsoft Access
Python Programming
Database Programming and SQL
Data Analysis
Languages
English
Professional
Bangla
Native/ Bilingual
Hindi
Limited
Timeline
Marketing Officer
IFIC Bank PLC
09.2023 - 11.2023
Trainee Assistant Officer
IFIC BANK PLC
10.2021 - 09.2023
Finance Officer
Rahul Group,Bangladesh
10.2019 - 10.2022
Intern
Cloud Coder
05.2019 - 08.2019
Master of Science - Management Information Systems