Mahnoor Shabaz
Summary
Professional and dependable front desk receptionist with 2 years of experience delivering exceptional customer service and managing daily front office operations with efficiency and professionalism
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Securitas Security Services USA
09.2023 - 02.2024
- Enhanced security by monitoring visitor access and issuing badges according to company protocols.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Resolved customer problems and complaints.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Front Desk Receptionist
Allied Universal Security Services
01.2021 - 02.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Queensborough Community College
Oakland Gardens, NY07-2021
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Problem-solving skills
- Log book monitoring
Timeline
Front Desk Receptionist
Securitas Security Services USA
09.2023 - 02.2024
Front Desk Receptionist
Allied Universal Security Services
01.2021 - 02.2022
Queensborough Community College
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